Yesterday, I wrote a piece (access here) about weird deposits made to my Marriott Rewards account under “Emirates & China Eastern Miles” headline over the weekend.
SPG had airline partnerships with Delta, Emirates and China Eastern of which the latter two survived the Marriott takeover. A reader noted that these lines on the account statement were actually mile deposits to the airline and he was correct..
A LoyaltyLobby reader dropped us a screenshot of his Marriott Rewards/SPG account with a note that his stay and points history had been now gone for a week?
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
Starwood Preferred Guest had airline partnerships with Delta, Emirates and China Eastern of which the latter two survived the Marriott takeover (merger officially – I know).
My SPG account was register with both Delta and Emirates (and Uber too). Over the weekend, I had some mystery points deposited to my account and I have no idea what for?
A LoyaltyLobby reader sent us a question by email about an issue with SPG Lifetime status after reaching the required 10 years of Platinum status with the program.
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
Marriott CEO Sorenson has been on a tour in the Middle East and had opened up about losing the former Starwood flagship properties to Hilton in Dubai (read more here) and the state of program merger.
This is the same CEO that called SPG members (read more here) rabid (too fanatical about their program) and most recently asked members to stick around while they try to stabilize the platform (read more here).
Starwood Capital purchased St. Regis Princeville and nearby resort in Hawaii and the hotel employees were already telling guests early this month that they are exiting Marriott system in mid-November. Marriott has now confirmed this.
There is nothing yet on Marriott’s website indicating that the hotel is soon gone and they are happily allowing guests to book stays through November 15, 2018 the last date the hotel is under St. Regis branding.
In the last couple of days Marriott has tweaked the SPG App as well as the Marriott website when logged in under the SPG account even more and managing your reservations (especially same day ones) became pretty much impossible.
It’s now also impossible to enter any additional information during the booking process such as preferences or messages to the hotel when using the SPG App.
A LoyaltyLobby reader dropped us an email about his luck with Marriott Rewards & SPG 29 Ways Sweepstakes that now allow you to win daily after recent T&Cs update (read more here).
There are more than two million instant win prizes that members can win through November 8 from 50 points to 4-night stay at Ritz-Carlton. The reader had just won 10,000 points (50 per day) after winning previously 50 points thrice.
United Airlines and Marriott Rewards have RewardsPlus partnership that is being watered down in benefits when MileagePlus elite members status mapping benefits at Marriott hotels is going down in 2019.
Now, United Airlines is offering bonus miles for those MileagePlus members that book Marriott hotels using links that only appear on their flight reservations.
Marriott Rewards “stabilized” (far from it) platform has been sending out reminders about points expiry to members this weekend that a LoyaltyLobby reader forwarded to us.
Marriott Rewards points expire if you don’t earn (see below what qualifies) or redeem any of them within 24 months. The problem with these emails is that they went out to members whose points are about to expire in 23 months in 2020!
Marriott Rewards launched its 29 Ways sweepstakes on Thursday last week after delaying them for a week for “technical” reasons (read more here, here, here and here).
The sweepstakes have more than two million instant win prizes that members could try winning daily over the four-week period. The only problem was that per the sweepstakes T&Cs each member could win “INSTANT WIN” once during the promotional period.
A LoyaltyLobby reader sent us an email about maddening situation with legacy Starwood award reservation to which the points were withdrawn for the second time and Marriott Rewards customer service couldn’t have been less helpful.
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
Fullerton Hotels today announced that they have signed management agreement for the current Westin Sydney that will switch flags on October 18, 2019 to become the Fullerton Hotel Sydney (another Marriott/SPG exit).
Fullerton hotels currently owns and operates two hotels in Singapore and this is their first expansion overseas.
Unite Here has been bargaining unsuccessfully with Marriott to get a new agreement for mostly former Starwood legacy hotel employees whose contract has expired.
The trade union has roughly 20,000 members who work for Marriott of which close to 8,000 are on strike at 23 hotels in the US severely affecting the service levels at them (you should book away).
