Reader Question: Marriott Bonvoy Suite Upgrade Benefit Not Honored At Marriott Lyon?


A LoyaltyLobby reader sent us a question regarding Marriott Bonvoy Titanium member suite upgrade benefit that had not been honored.

You can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Suite Saturdays: Marvelous Suite @ W Hong Kong

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Welcome to our weekly video review on hotel suites and rooms around the world! This week’s edition features the Marvelous Suite, a 80 m2 1-bedroom oceanfront corner suite at W Hong Kong.

Image: W Hotels

Remember that besides following us on Facebook or twitter, you can also subscribe to our YouTube channel for up-to-date content on hotel video reviews!

Marriott Bonvoy Terms & Conditions Changes (New More Expensive Awards Coming)


Marriott Bonvoy has continuously updated its terms and conditions governing the loyalty program ever since the program merger in August 2018.

St Regis Maldives

We have covered all these changes when they are significant enough (some are just clearing up the language). Now, there are two significant changes implemented of which one has already been in place but not properly disclosed.

Marriott Bonvoy 1,000 Bonus Points Per Night In Toronto Through January 10, 2020

Marriott Bonvoy has launched a new offer for stays at three participating hotels in Toronto through January 10, 2020.

Courtyard Toronto Downtown

Members will earn 1,000 bonus points per night for up to three nights and 3,000 bonus points per stay if booked using promotional code M12.

Marriott Bonvoy American Airlines 1,000 Bonus Miles Select Cities Through March 31, 2020

Marriott Bonvoy has launched a new offer for American Airlines AAdvantage member stays in select cities through March 31, 2020.

The offer is valid for stays minimum of two nights at participating hotels in Chicago, Dallas, New York City, Los Angeles, and Mexico City, and must be booked using promotional code MR6.

$35,000 Housekeeping Theft At Marriott Hotel


You may wonder how safe are those in-room safes that you find at most hotels and where you are instructed to store all your valuable. It turns out that they are not safe at all!

The Cavalier

Housekeeping staff member at Marriott affiliated hotel, the Cavalier (Autograph Collection) in Virginia Beach, had used the housekeeping master key to enter the guest room and then stole $35,000 ring from the in-room safe.

Marriott Bonvoy Reward-A-Friend Promotion (Refer-A-Friend)

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Marriott Bonvoy continues the Marriott Rewards tradition of rewarding bonus points for referring members to the program (SPG didn’t have anything similar).

Both the new and the existing members get 2,000 bonus points for each five stays that the new member consumes.

Klaus K Exits Design Hotels/Marriott Bonvoy Affiliation To Become Preferred Hotel

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Nordic Choice purchased Kämp Collection Hotels in Finland back in October, and they all became participating in the new owner’s loyalty program in November (read more here).

Helsinki Hotels

Kämp Collection hotels are part of several hotel loyalty/guest recognition programs, including Design Hotels/Marriott Bonvoy, Small Luxury Hotels/Hyatt, Global Hotel Alliance, and Leading Hotels of The World. Klaus K’s affiliation with Design Hotels and Marriott Bonvoy will come to an end in 2019.

Marriott Bonvoy Restaurant & Bar Benefits Experience House Of Sathorn (W Bangkok)

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Marriott Bonvoy members can earn points for food and beverage spend at Marriott affiliated hotels even when not staying (you get more if you are and charge to your room). You earn at the rate of 10 points per USD (excluding taxes and service charges + alcohol where prohibited).

Participating properties and restaurants in Asia-Pacific have sweetened this offer by offering up to 20% discount (30% in Greater China until the end of 2019).

New Marriott Bonvoy Targeted Offers For Stay Through March 31, 2020


Marriott Bonvoy has had rotating offers throughout the 2019, something that SPG had but former Marriott Rewards never, and has today launched new ones that are valid for stays through March 31, 2020.

These “Exclusive For You” offers are in addition to the Unlock More-global promotion (read more here and here), and you can earn the bonuses from both simultaneously. Please report your targeted offer in the comment section below or drop us an email.

Marriott Bonvoy 25% Off Escapes For The Next Four Weeks (December 4, 2019)

Marriott Bonvoy launched Escapes earlier this year that replaced Last Minute Escapes that were available for a few months. Marriott previously had eBreaks while SPG had its Hot Escapes.

Marriott Grand Cayman Beach Resort

Members save 25% while the non-member discount is capped at 15%. These Escapes are valid seven days a week at resorts and Friday to Sunday at city hotels. You must book them by Sunday. Escapes are available for bookings every other week.

Marriott Bonvoy Elite Qualifying Nights & Points Change


Marriott Bonvoy has made a significant change to what counts as elite qualifying nights and what stays are valid for points effective November 25, 2019.

These changes mainly affect Marriott employees, and Friends & Family that can now earn points and elite status from their discounted stays.

Marriott Bonvoy Birthday Gift Gone Or Not?


A LoyaltyLobby reader sent us a question using Twitter about Marriott Bonvoy’s birthday gift, whether it is still around or not?

You can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Marriott Bonvoy Europe 30% Off Flash Sale For Stays Through April 19, 2020 (Book By December 2)

Marriott Bonvoy has a new Flash Sale combining Black Friday and Cyber Monday for stays in Europe this winter through April 19, 2020.

Members can save 30% off standard rooms at participating hotels if booked by December 2. Members are eligible for up to 25% off rates outside of the Flash Sale booking and stay periods.

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