Marriott Rewards: Stays From Legacy Starwood Properties Not Posting For Weeks (At All) ?

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It appears that the saga (disaster really) of the Marriott Rewards/SPG merger goes in yet another round as readers complain about stays completed at SPG Legacy brands not posting to the account.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too as we’ll try to cover issues related to the merger here as they appear.

UPDATE: Marriott Rewards Free Night Awards (Max 35,000 Points) After Two Stays October 15 – December 31, 2018 (Posted)

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Marriott Rewards in October sent out emails to select members offering them a free night certificate (max 35,000 points) after two stays between October 15 – December 31, 2018.

Marriott Rewards Free Night After Two Stays October 15 - December 31 2018

The offer only required registration and two stays between the valid promotional dates at any Marriott brands excluding ExecuStay and Executive Apartments. I completed the stays and the cert promptly posted to my account. 

Whine Wednesdays: Marriott’s Stabilized Platform?

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Well. This must be the whine topic of the year if not the entire decade that we have covered extensively (unfortunately) ever since Marriott has tried to (unsuccessfully) merge and stabilize its loyalty program platform from August 18th.

Marriott Rewards & SPG Stabilized Platform

The screenshot above is from my attempt to sign in to my Marriott Rewards account about an hour ago that was unsuccessful. I just presented with an error message “Please try again later”.

Marriott Rewards Terms & Conditions Updates November 2018

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Within the past seven days, Marriott Rewards has now twice revised the Terms & Conditions governing their guest loyalty program.

JW Marriott Lima

There are changes from participating properties (addition of Ritz-Carlton Residences Waikiki Beach) to Platinum member lounge access, Rewarding Events elite qualifying nights, F&B spend without stays and quite a number of other aspects that members should be aware of.

Top Hotel Promotions November 2018

Here’s look at the top 5 most lucrative hotel promotions that you can take advantage of this month.

InterContinental PQC

Remember that it really pays to take advantage of bonus and promotional offers from hotel loyalty programs. You can supercharge your point earnings!

Marriott Rewards Ambassador Service Email Inbox Full?

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Seems that we have reached a new low on the Marriott Rewards Ambassador service. Not talking about the non-existent level of service in the first place (keep watching the annoying video that is played on an endless loop at the properties).

Marriott Email Inbox

The emails to Ambassador service are bouncing back indicating that the marriott-service.com -domain has exceeded their dedicated storage.

Marriott Rewards Select US Courtyards 2,000 Bonus Points Per Night

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Marriott Rewards has launched “2K Everyday” promotion for stays at select Courtyards in the United States. The expiry of this offer is unclear.

Marriott Rewards Courtyard Bonus Fall 2018

Marriott Rewards members that book any of the hotels below using promotional code 53M and reserve the rate associated with this offer can earn 2,000 bonus points for each night of their stay.

What Did You Win From Marriott’s (SPG) 29 Ways Sweepstakes?

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Marriott Rewards and SPG launched the 29 Ways Sweepstakes four weeks ago to celebrate the latest MegaBonus promotion (read more here) and the 29 brands that the hotel company now has.

Marriott 29 Ways Ended U

There were some issues with the sweepstakes first that ended up delaying it by a week (read more here) and then the T&Cs were updated allowing members to participate and win a prize daily (read more here).

Marriott Rewards Legacy SPG Brands Free Nights Offers For Middle East & Africa Through December 31, 2018

Marriott Rewards has now brought back the popular third, fourth and two nights free on a six night stay-offers in the Middle East and Africa (no longer available in Europe) for stays at legacy Starwood brands through December 31, 2018.

Marriott Rewards Legacy SPG Brands Free Nights Offers For Middle East & Africa For Stays Through December 31, 2018

The offer offer is theoretically only valid for Mastercard holders but this has never been enforced (based on my own experienced) by the properties (just carry one in case).

Marriott Rewards More Closes On November 15, 2018

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Marriott Rewards launched More on back in October 2017 (read more here) that allowed members to earn and redeem points for purchases made with select online merchants.

Marriott Rewards More November 15 2018

A LoyaltyLobby reader alerted us that this service is coming to an end on November 15, 2018. It is unclear why Marriott Rewards has decided to end their online shopping mall (basically what this is).

Marriott Third Quarter Disappointing Results & Lower Fourth Quarter Guidance

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Marriott International today released their third quarter results and the markets were not impressed. The stock was down 6% in after-hours trading at the time of writing this piece. It seems that hotel customers were not booking with Marriott at the level Mr. Sorenson was hoping for while the Marriott platform was being “stabilized” (read more here).

Marriott Revenue Falling & Stock Falling

Marriott did not meet their revenue target and lowered their guidance for the fourth quarter. Profit for the quarter was up however. Basically fewer people were booking Marriott rooms in the quarter (did this come as a surprise to anyone?).

Marriott Rewards London Up To 5,000 Bonus Points Per Stay Through December 31, 2018

Marriott Rewards has launched a bonus points offer for stays at participating hotels in London through December 31, 2018.

Marriott Rewards London Offer Fall 2018

Members that book using promotional code M11 and stay over Friday or Saturday night can save up to 25% off and earn up to 5,000 bonus points.

Reader Email: Shambolic Marriott Rewards Customer Service

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A LoyaltyLobby reader sent us an email about an issue that many Marriott Rewards & SPG members are currently facing – customer service that has basically collapsed.

Marriott Where To

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

LAST WEEK: Marriott Rewards & SPG 29 Ways Sweepstakes With More than 2,000,000 Instant Win Prizes!

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Marriott Rewards & SPG’s launched 29 Ways sweepstakes three weeks ago to celebrate all the brands brought together and is now on its last week.

Marriott SPG 29 Ways Last Week

The sweepstakes that have more than two million instant win prizes from 50 points to 4-night stay at Ritz-Carlton will end on November 8, 2018. After T&Cs change, you can win daily instead of only once.

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