Hilton Closes Honors Account Claiming Excess Compensation?

17 Comments

A LoyaltyLobby reader dropped us a note about Hilton closing an Honors account claiming excess compensation.

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Reader Question: How To Keep Accor Live Limitless (ALL) Points From Expiring In 2021?

4 Comments

A LoyaltyLobby reader sent us a question regarding how to keep Accor Live Limitless (ALL) points from expiring in 2021.

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Reader Question: Where’s The 5,000 Third Stay Marriott Bonvoy Bonus?

4 Comments

Several readers have sent us questions regarding the Marriott Bonvoy global promotion that ended on November 10th and the 3rd stay bonus of 5,000 points that appears to have been posted to nobody.

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Reader Question: Where To Spend The Winter In Europe Or Asia?

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A LoyaltyLobby reader sent us a question by email about where to stay this winter in Europe or Asia, preferably without a quarantine requirement.

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When Is The Next Marriott Bonvoy Global Promotion?

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Several readers have contacted us to determine when the next Marriott Bonvoy global bonus points offer is out.

Hong Kong Conrad & JW Marriott

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Reader Question: Are Hotel Vouchers Worth It Or Are The Applicable Rates A Scam To Erode Value?

5 Comments

With many hotels now selling prepaid vouchers that come with additional value amounts we’ve gotten many questions from reader who are unsure if purchasing such vouchers is actually worth it.

Most hotels require those customers who want to use a voucher to book specific rates that are often way higher than the best available rates, absorbing most of the bonuses that come with the original offer.

Reader Question: How’s Rio De Janeiro Right Now?

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A LoyaltyLobby reader left us a question on Instagram about the current situation in Rio de Janeiro, where yours truly currently is.

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Honors Points Purchases Eligible For Hilton Amex Bonus Points?

3 Comments

Several readers have approached us with a question regarding Honors points purchases and if they qualify as Hilton spend with affiliated credit cards?

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Reader Question: Has IHG Discontinued the 10% Award Rebate Option For Ambassador Members?

4 Comments

We received a Reader Question about the purchase of the Intercontinental Ambassador and the availability of the enhanced membership option for 10% award rebate.

The purchase renewal options shifted back and forth many times this year alone and members reported different offers they were able to select in order to renew Ambassador.

The Worst Ever Generic Welcome Letter?

29 Comments

A friend of mine sent me a copy of a welcome letter he had received this week at the Santa Ynez Valley Marriott.

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Reader Question: Any Experiences With Unsold.com?

10 Comments

A LoyaltyLobby reader sent us a question regarding a company that has started to promote their business aggressively on Facebook lately, called Unsold.com.

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Mystery Hilton Breakfast Bag? What Have You Been Offered?

71 Comments

I have come across several disastrous breakfast offerings on social media, mainly at hotels in North America over the past few months while ordering my full-service breakfast in Japan or Europe.

A friend of mine sent me this photo yesterday from breakfast at a full-service Hilton hotel in Seattle.

Reader Question: Is It Right Time For Mattress Run?

11 Comments

Readers and friends have approached us with questions if it would be the right time to do a mattress run to qualify for a hotel status or to reach a higher tier than you have.

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UPDATE: $5 Covid-19 Surcharge At Holiday Inn Express?

27 Comments

Earlier in the week, we covered a reader’s case where a Holiday Inn Express hotel had added an undisclosed Covid-19 related surcharge. We have now received a statement from the IHG whether this practice is allowed.

Remember to send us your questions and comments by email, and Facebook, Twitter, or Instagram. We’ll try to cover them here several times a week.

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