Reader Email: Shambolic Marriott Rewards Customer Service

5 Comments

A LoyaltyLobby reader sent us an email about an issue that many Marriott Rewards & SPG members are currently facing – customer service that has basically collapsed.

Marriott Where To

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: SPG Lifetime Issue After 25 Stays And/Or 50 nights?

3 Comments

A LoyaltyLobby reader sent us a question by email about an issue with SPG Lifetime status after reaching the required 10 years of Platinum status with the program.

Marriott Rewards Lifetime Status

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

UPDATE: Reader Email From The Pill Police In Action At The UAE Customs

12 Comments

Earlier this week, we wrote (access here) about new regulation that is in place for those visiting or even transiting in United Arab Emirates (Dubai and Abu Dhabi) which requires passengers in advance to declare all their medication using very intrusive and time consuming online form.

UAE Pill Police

A LoyaltyLobby reader send us a message that he had received from his friend about customs inspection in UAE where she was asked to translate someone from Germany that couldn’t explain what her pills were for (contraceptives). 

Reader Question: Hilton Honors Property Reflag & Award Reservation?

1 Comment

A LoyaltyLobby reader sent us an email about Hampton Inn reflag and how his award reservations at the property was handled by Hilton Honors.

Reader Question Hilton Honors Reflag

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Which VPN Service To Use During Travel In China After Several Providers Got Shut Down?

14 Comments

Today we have a Reader Question concerning the use of VPN services when using the internet in China which becomes more and more complicated.

Apparently several VPN providers got shut down by Chinese censors and are no longer useful for reliable data connection.

Reader Email: Marriott Rewards Award Disaster & Customer Service Of No Help!

6 Comments

A LoyaltyLobby reader sent us an email about maddening situation with legacy Starwood award reservation to which the points were withdrawn for the second time and Marriott Rewards customer service couldn’t have been less helpful.

Four Points by Sheraton Salt Lake City Airport.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Legacy Starwood Stays Posting Without The Platinum Amenity?

8 Comments

A LoyaltyLobby reader sent us a question regarding an issue affecting legacy Starwood stays that appear to be posting without Platinum amenity.

Marriott SPG

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: No Longer Satisfied With InterContinental Royal Ambassador Upgrades?

3 Comments

A LoyaltyLobby reader sent us an email about his dissatisfaction with IHG Rewards Club InterContinental Royal Ambassador upgrades that are no longer as good as they used to be.

Royal Ambassador

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: IHG Rewards Club InterContinental Ambassador Renewal Options?

1 Comment

A LoyaltyLobby reader sent us a question about InterContinental Ambassador renewal options and when the 10% reward night discount is applied?

IHG Rewards Club Ambassador Package

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: British Airways Involuntarily Downgrade Or Reschedule For The Following Day – Compensation Per EC 261/2004?

5 Comments

A LoyaltyLobby reader sent us a question by email regarding an oversell on British Airways flight from London to Washington and EC 261/2004 compensation.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Why I am Out Of Hotels Every Other Night?

2 Comments

A LoyaltyLobby reader dropped me an email after seeing a piece that I wrote about the Hilton Honors & Miles&More promotion (read more here) that showed some of my recent stay history.

Reader Question Hotels

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Reader Question: Emirates At Dubai DXB Airport With Bus Boarding/Deplaning For Airbus A380?

2 Comments

Today we got a Reader Question about Emirates and how often they use buses to board or deplane passengers at their home airport in Dubai DXB.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Marriott Rewards 800 Nights & 1.4 Million Lifetime Points – What To Do (Was Working Towards Lifetime Status)?

16 Comments

A LoyaltyLobby reader sent us a question by email about working towards the legacy Marriott Rewards Gold lifetime status while the program changes at the end of the year and the goal post is moved.

Reader Question Lifetime Status

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: World of Hyatt As Alternative To SPG Platinum After Bungled Program Merger?

6 Comments

Our Reader Question today is seeking an alternative to SPG and the target of our U.S. based reader is World of Hyatt so would this be a good choice?

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

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