Reader Question: Philippine Airlines London – Manila Flight Cancellation On November 24 & Rebooking To Alternate Airline (PR Not Co-operating)

2 Comments

A LoyaltyLobby reader forwarded me an email that she had sent to CAA (UK regulator) after Philippine Airlines had refused to rebook her from London to Sydney on other airlines after Manila flight on November 24 was canceled.

Philippine Airlines

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Reader Comment: Renewing Ambassador Status – Which Option To Choose?

4 Comments

A LoyaltyLobby reader left a comment to a recent piece that Sebastian wrote about signing up for the Ambassador membership (read more here) that I thought was worth featuring.

IHG Rewards Club Ambassador Package

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Reader Question: Finnair 10-Hour Helsinki – Bangkok Flight Delay?

1 Comment

A LoyaltyLobby reader dropped me an email about rather long flight delay from Norway to Bangkok that he had to endure when flying on Finnair via Helsinki.

Finnair

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Reader Question: Amex Points Transfer To Etihad And Now LAX-AUH Tickets Marked No Good To Fly?

1 Comment

A LoyaltyLobby reader dropped me an email about interesting situation where they are with American Express point transfer and award tickets issued on Etihad Airways.

Etihad Airways

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Reader Question: No Miles&Smiles Credit For TK Coded Singapore Airlines Segment?

7 Comments

A LoyaltyLobby reader sent us a question by email about a topic that is truly a minefield when it comes to getting a credit for economy class flights on Star Alliance.

Alaska Singapore Airlines

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Reader Question: Marriott Rewards Sign Up Strategy For SPG Member?

2 Comments

A LoyaltyLobby reader sent me an email about how to maximize the benefits of signing up for Marriott Rewards for a SPG Gold member that has never been part of their program previously.

Reader Question Marriott Rewards Sign Up Strategy For SPG Member

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Reader Question: Issues Booking Club Carlson Free Friday Night From The Recent Promotion?

A LoyaltyLobby reader sent us a message using Facebook regarding the recent Club Carlson promotion for free Friday night ecertificate for every two stays (read more here). I already wrote (access here) about the redemption process.

Club Carlson Free Fridays

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Reader Question: Hilton Honors Double Dip – Earning Both Hilton Honors Points And Airline Miles?

A LoyaltyLobby reader sent me an email about Hilton Honors Double Dip program that for some reason seems to be difficult to understand (and is also hidden on Hilton’s website).

Reader Question Hilton Honors Double Dip – Earning Both Hilton Honors Points And Airline Miles

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Reader Question: Country Inns & Suites Long Island City (Queens) No Availability?

2 Comments

A LoyaltyLobby reader sent me a question by email about Country Inns & Suites property in Long Island City that appear to have no availability on any date.

Reader Question Country Inn & Suites By Carlson, New York City in Queens, NY

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Reader Question: When IHG Rewards Club PointBreaks Are Out For November 2017

6 Comments

Over the past couple of days, I have received several messages from readers about the next round of IHG Rewards Club PointBreaks hotels and when they will be out.

Reader Question New PointBreaks When

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Reader Question: Rental Car Insurance Coverage Through American Express Credit Cards – What To Look For?

13 Comments

Today’s Reader Question is about having proper insurance coverage for your rental car while literally being on the road and the differences that various credit card products offer.

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Reader Question: Air Austral Denied Boarding Reunion – Paris & EC 261/2004 Compensation?

7 Comments

A LoyaltyLobby reader sent us a question using Facebook regarding rather interesting question regarding EC 261/2004 compensation for an airline based in Reunion.

Air Austral

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Reader Question: Are Physical Frequent Flyer Elite Status Cards Still Needed Or Does A Digital Version Suffice?

9 Comments

Today’s Reader Question handles an issue that once in a while becomes relevant when elite benefits are in question: Do I really need a physical Elite Tier Card these days to receive my benefits?

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Reader Question: Extending Lufthansa Senator (Star Alliance Gold) Status For 2000 EUR Per Year – Is It Worth It?

9 Comments

We got an interesting Reader Question this week where one of you asked if it’s worth it to extend Lufthansa Senator status for a 2000 EUR cash payment.

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