Reader Question: Royal Ambassador Benefits Between December 31 & Renewal Date? None According To The Service Center?

8 Comments

A LoyaltyLobby reader sent me a question regarding InterContinental Royal Ambassador benefits between December 31 when the status expires and when it is renewed sometime in January.

InterContinental Royal Ambassador

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Reader Question: Adequate Compensation For False Fire Alarm?

13 Comments

A LoyaltyLobby reader dropped me an email with a question that comes around several times a years on emails and Compensation Clinic-cases “What is the adequate compensation for false fire alarm in the middle of the night?”.

False Fire Alarms

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Reader Question: 545 Points Short Of IHG Rewards Club Spire Elite Status?

6 Comments

A LoyaltyLobby reader dropped me an email with a question regarding IHG Rewards Club qualifying points activity towards status.

IHG Rewards Club Spire Elite

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: United Airlines Award & Thai Airways Drops Koh Samui Flights?

12 Comments

A LoyaltyLobby reader sent me a question by email regarding an award issued my United Airlines miles that had an issue after Thai Airways ended flights to Koh Samui.

Bangkok Airways

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Reader Question: SAS Plus – What Is Complimentary From The Menu?

1 Comment

A LoyaltyLobby Reader From The UK sent us a question by email about the SAS Plus product and what is complimentary from the on board menu that is for cash only.

SAS Pilot Strike

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Reader Comment: Finnair Flight From HEL(L) Literally!

12 Comments

A LoyaltyLobby reader sent me an email yesterday while on rather HELl’ish Finnair flight from Helsinki to Miami due to fellow passengers that just couldn’t be quiet.

Reader Comment Finnair Flight From HEL(L) Literally

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: American Airlines Flight Cancellation, Downgrade & Incorrect Number Of Miles Credited Back – What Recourse?

2 Comments

A LoyaltyLobby reader sent me a question by email regarding an unfortunate situation with American Airlines that she has not been able to successfully resolve with the airline.

Best Western Rewards American Airlines Quadruple AAdvantage Miles Offer

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Any Chance Of Getting Intercontinental Royal Ambassador Upgrade?

2 Comments

A LoyaltyLobby reader sent me an email regarding possibility of getting his Ambassador account upgraded back to Royal Ambassador status during the year end upgrade/downgrade reviews.

Reader Question More Than 125 IHG Nights In 2016 & No Royal Ambassador Upgrade

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Reader Question: American Airlines Flight Delay Ex-Europe When On Award Ticket – Any Compensation?

7 Comments

A LoyaltyLobby reader sent me a question by email regarding American Airlines flight delay ex-Europe on an award ticket that lead to a missed connection in US and further delay reaching the final destination.

Best Western Rewards American Airlines Quadruple AAdvantage Miles Offer

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Hilton Phuket $200++ Per Person New Years Eve Mandatory Gala Dinner?

5 Comments

A LoyaltyLobby reader sent a question over on Twitter DM about a ridiculously priced “mandatory” New Years Eve Gala Dinner at the Hilton Phuket hotel in Thailand.

RQ Hilton Phuket New Years Gala Dinner

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: How To Shorten IHG Rewards Club PointBreaks Stay That Has Already Begun?

2 Comments

A LoyaltyLobby reader sent me a question by email about a PointBreaks stay at an IHG affiliated hotel and how to shorten it (and get the points for unused nights back).

Reader Question How To Shorten IHG Rewards Club PointBreaks Stay That Has Already Begun

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Reader Question: Receiving Hotel Status Benefits With Third Party OTA Bookings (Expedia, Orbitz etc) ?

18 Comments

Today we will talk about a Reader Question that comes up every now and then, creating much controversy because the handling is often inconsistent: Elite Benefits when booking hotels via OTA’s.

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UPDATE: British Airways (T2) To Air Asia (T4) Transit In Singapore Requires Immigration & Customs Clearance

7 Comments

Last week, I wrote (access here) rather suboptimal reader’s transfer experience between terminals in Singapore when coming in on British Airways (T2) and leaving on Air Asia (T4) that ended up requiring the passenger to clear Singapore immigration and customs.

Singapore T2 To T4 Transfer Experience

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Reader Question: Philippine Airlines London – Manila Flight Cancellation On November 24 & Rebooking To Alternate Airline (PR Not Co-operating)

8 Comments

A LoyaltyLobby reader forwarded me an email that she had sent to CAA (UK regulator) after Philippine Airlines had refused to rebook her from London to Sydney on other airlines after Manila flight on November 24 was canceled.

Philippine Airlines

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

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