A LoyaltyLobby reader sent us a question regarding fees included in the paid rates but collected when redeeming points.
Reader Question: Why Hilton Cannot Show Outstanding Certificates With Expiry Dates Online & Why You Have To Call To Book?
A LoyaltyLobby reader sent us a question that I have been wondering too. Why does Hilton not show unused certificates online with their expiry dates, and why you have to call to use them?
Hilton issues “Be My Guest” (BMG) certificates for hotel-related issues or part of some giveaways and raffles they have run.
A reader dropped us a note about a positive experience of converting expired BMG to Honors points due to the inability to use it during the pandemic.
A LoyaltyLobby reader sent us a question about Avianca LifeMiles issued award ticket on Star Alliance partner that the operating airline deemed invalid and forced the reader to buy a ticket.
A LoyaltyLobby reader left a couple of comments to a recent Hilton Honors buy points piece regarding the valuation of expensive hotels and business/first-class airline seats.
A LoyaltyLobby reader sent us a question back in March via Facebook chat about getting an original routing credit with Alaska when BA rebooks on Swiss First due to a flight cancellation (read more here)
A LoyaltyLobby reader sent us a question regarding a British Airways flight cancellation in 2020 (eligible for a refund), but when phone lines were busy, and the website didn’t offer a refund option, the reader had agreed to a credit.