A LoyaltyLobby reader dropped us a note about Hilton closing an Honors account claiming excess compensation.
Several readers have sent us questions regarding the Marriott Bonvoy global promotion that ended on November 10th and the 3rd stay bonus of 5,000 points that appears to have been posted to nobody.
With many hotels now selling prepaid vouchers that come with additional value amounts we’ve gotten many questions from reader who are unsure if purchasing such vouchers is actually worth it.
Most hotels require those customers who want to use a voucher to book specific rates that are often way higher than the best available rates, absorbing most of the bonuses that come with the original offer.
We received a Reader Question about the purchase of the Intercontinental Ambassador and the availability of the enhanced membership option for 10% award rebate.
A LoyaltyLobby reader sent us a question regarding a company that has started to promote their business aggressively on Facebook lately, called Unsold.com.
I have come across several disastrous breakfast offerings on social media, mainly at hotels in North America over the past few months while ordering my full-service breakfast in Japan or Europe.
A friend of mine sent me this photo yesterday from breakfast at a full-service Hilton hotel in Seattle.
Readers and friends have approached us with questions if it would be the right time to do a mattress run to qualify for a hotel status or to reach a higher tier than you have.
Earlier in the week, we covered a reader’s case where a Holiday Inn Express hotel had added an undisclosed Covid-19 related surcharge. We have now received a statement from the IHG whether this practice is allowed.