Reader Email: Novotel Hong Kong Citygate’s Platinum Member Breakfast Scam

18 Comments

A LoyaltyLobby reader sent us a message about a Platinum member breakfast scam that is happening at the Novotel Citygate hotel in Hong Kong.

Reader Email Novotel Hong Kong Citygate's Platinum Member Breakfast Scam

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: SPG/Marriott Merger Problems Rant!

25 Comments

A LoyaltyLobby sent us an email about issues that he is still facing month after Marriott and SPG programs were merged (SPG members moved to Marriott platform).

SPG All Together Now

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: Frustrated With The Marriott Bashing

57 Comments

A LoyaltyLobby reader sent us an email about frustration that he has over our coverage of the Marriott and SPG merger.

Marriott Where To

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Should I Convert Marriott Rewards Points To Aeroplan During The Promotion?

3 Comments

A LoyaltyLobby reader sent us a question regarding the current Marriott/SPG points to Aeroplan conversion promotion (read more here) that ends on September 17, 2018

Air Canada Aeroplan Marriott Rewards & SPG Conversion Promotion

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Qantas Involuntary Downgrade From Business To Economy On BA Issued Award?

7 Comments

A LoyaltyLobby reader sent us a question about involuntary downgrade from business to economy on Qantas domestic flight from Sydney to Perth (BA issued award).

Reader Question Qantas Downgrade Compensation

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Lounge Rules – What Is The Cathay Pacific Lounge Etiquette All About?

13 Comments

Our Reader Question today is about the Cathay Pacific Lounge Etiquette which is published on the airlines website, providing guidance on how to behave at Cathay’s lounge facilities.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: Marriott & SPG Booking Woes!

5 Comments

A LoyaltyLobby reader sent us an email about Marriott & SPG booking woes that has plagued the platform since Starwood was integrated into it three weeks ago on Saturday.

Marriott Rewards & SPG Booking Issues M Website

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: SPG Platinum Amenity Gone After Merger ? (When Lounge Is Closed)

7 Comments

A LoyaltyLobby reader send us a question by email about SPG Platinum amenity that appears to be gone at SPG properties if lounge is closed and member would like to have a breakfast.

Westin Phoenix Downtown

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Lounge Access As Platinum Amenity At Legacy SPG Brand Past Merger?

13 Comments

A LoyaltyLobby reader sent us a question by email if there has been change in welcome gift amenity at SPG brands after the program merger with Marriott Rewards on August 18, 2018.

Keraton Jakarta

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Getting Credit For Multiple Rooms Under Combined Marriott Rewards & SPG Program?

8 Comments

A LoyaltyLobby reader sent us a question by email about an issue that many Marriott Rewards & SPG members that have been booking multiple rooms are facing.

Westin Grande Sukhumvit

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

UPDATE: S7 Airlines Claims EC 261/2004 Doesn’t Apply Because Not EU Airline? (RESOLVED!)

Back in May (read more here), we had a Reader Question-case where S7 Airlines of Russia claimed that EC 261/2004 wouldn’t apply to them for a trip starting in Vienna because they are not based in European Union.

Euros

This obviously was utter nonsense because this legislation applies to all flights from EU + Switzerland, Norway and Iceland (and community carriers’ flights TO the same area). 

Reader Question: Marriott Rewards & SPG Platinum Challenge (Has Reopened!)

14 Comments

A LoyaltyLobby reader sent us a question about the Marriott Rewards & SPG Platinum Challenge that appears to have reopened for members yesterday.

Marriott Rewards & SPG Challenge 2018

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Orbitz/Expedia, South African Airways & SA Airlink Mess

A LoyaltyLobby reader sent us a question by email about an issue he is having with Expedia owned Orbitz due to SA Airlink flight cancellation.

SA Airlink

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Why No Coverage Of Marriott’s Lies Towards Their Elite Customers?

25 Comments

A LoyaltyLobby reader sent us a question using Facebook about the recent Marriott and SPG program merger and failed promises from Marriott that the reader believes to be outright lies.

Marriott SPG

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Trending Posts