A LoyaltyLobby reader sent us a message about a Platinum member breakfast scam that is happening at the Novotel Citygate hotel in Hong Kong.
A LoyaltyLobby sent us an email about issues that he is still facing month after Marriott and SPG programs were merged (SPG members moved to Marriott platform).
A LoyaltyLobby reader sent us a question regarding the current Marriott/SPG points to Aeroplan conversion promotion (read more here) that ends on September 17, 2018
A LoyaltyLobby reader sent us a question about involuntary downgrade from business to economy on Qantas domestic flight from Sydney to Perth (BA issued award).
Our Reader Question today is about the Cathay Pacific Lounge Etiquette which is published on the airlines website, providing guidance on how to behave at Cathay’s lounge facilities.
A LoyaltyLobby reader sent us an email about Marriott & SPG booking woes that has plagued the platform since Starwood was integrated into it three weeks ago on Saturday.
A LoyaltyLobby reader send us a question by email about SPG Platinum amenity that appears to be gone at SPG properties if lounge is closed and member would like to have a breakfast.
A LoyaltyLobby reader sent us a question by email if there has been change in welcome gift amenity at SPG brands after the program merger with Marriott Rewards on August 18, 2018.
A LoyaltyLobby reader sent us a question by email about an issue that many Marriott Rewards & SPG members that have been booking multiple rooms are facing.
Back in May (read more here), we had a Reader Question-case where S7 Airlines of Russia claimed that EC 261/2004 wouldn’t apply to them for a trip starting in Vienna because they are not based in European Union.
This obviously was utter nonsense because this legislation applies to all flights from EU + Switzerland, Norway and Iceland (and community carriers’ flights TO the same area).
A LoyaltyLobby reader sent us a question about the Marriott Rewards & SPG Platinum Challenge that appears to have reopened for members yesterday.
A LoyaltyLobby reader sent us a question using Facebook about the recent Marriott and SPG program merger and failed promises from Marriott that the reader believes to be outright lies.