READER COMMENT: Souls Not Passengers (Or Self Loading Cargo) On AA?

8 Comments

A LoyaltyLobby reader sent me a photo he had taken yesterday on American Airlines flight to Atlanta that had the passenger manifest hanging in the galley and the number of “souls” listed instead of passengers (or self loading cargo as some FAs may call them).

American Airlines Souls U

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READER COMMENT: Le Club AccorHotels Qualification Change

6 Comments

Le Club AccorHotels made an announcement last week (read more here) on their website (no emails to program members yet) about the status qualification changes that will take place starting on January 1, 2017, when only status points will count and not ALL points from all sources.

READER COMMENT Le Club AccorHotels Easy Status Gone

There are quite a few comments on that piece and a LoyaltyLobby reader dropped me an email about thoughts that they had. Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

UPDATE: Taxi Scams From The Grand Hyatt Erawan Bangkok

3 Comments

A LoyaltyLobby reader sent me an email today about a cab from Grand Hyatt Bangkok Erawan to the airport that must have had the hottest meter around. I wrote about my own bad cab experience from this very same hotel (access here) and previous Bangkok ones here.

Grand Hyatt Erawan Bangkok Hot Meters

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Reader Question: When To Complain? Case Park Hyatt Paris Vendome

4 Comments

A LoyaltyLobby reader left a comment about unsatisfactory stay at the Park Hyatt Vendome hotel in Paris and how they should have approached the issue.

Reader Question Park Hyatt Vendome

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Reader Comment: Marriott Rewards Platinum Fast Track Request

2 Comments

A LoyaltyLobby just dropped me an email about this Marriott Rewards Platinum fast track request. I covered Marriott status match on my recent post here and my own personal fast track experience here.

Reader Comment Marriott Rewards Status Match 2016

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: American Airlines Award Fuel Surcharge Refund Issue

4 Comments

A LoyaltyLobby reader sent me an email yesterday regarding an award ticket issue he was having with American Airlines (US Airways issues) for travel on British Airways.

Reader Question British Airways Award Issue

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Le Club AccorHotels Points & Status Gone After Not Renewing Accor Plus?

3 Comments

A LoyaltyLobby reader dropped me an email about maddening experience with Le Club AccorHotels after not renewing the Accor Plus paid discount membership that offers some benefits for stays in the Asia-Pacific.

Reader Question Accor

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Reader Comment: Etihad Airways Guest Promo Miles Posting Issues

A LoyaltyLobby reader dropped me an email about promo posting issue he was having with Etihad Airways. I wrote about my own quest of getting Guest miles properly credited that took six months (read more here).

Etihad Airways 787-900

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Reader Question: Worth Buying Up To Marriott Rewards Platinum?

5 Comments

A LoyaltyLobby reader sent me a question whether it was worth buying back to Marriott Rewards Platinum from Gold status.

Reader Questions Marriott Rewards Gold & Platinum Buy Back

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Reader Comment: Nasty Welcome Emails From Park Hyatt Sydney

27 Comments

A LoyaltyLobby reader forwarded me a rather unwelcoming email that he had received from Park Hyatt Sydney before his stay at this overrated property that has lost its Hyatt Touch (is there any?) already years ago.

Reader Comment Nasty Emails From Park Hyatt Sydney

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Has Malaysia Airlines Gone Dry?

4 Comments

A LoyaltyLobby reader dropped me an email regarding alcohol availability on Malaysia Airlines flights.

Reader Question Malaysia Airlines Gone Dry

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Hilton Garden Inn Mall Of Emirates Blocking Awards?

2 Comments

A LoyaltyLobby reader dropped me a question regarding award availability at the Hilton garden Inn Mall of Emirates in Dubai that apparently doesn’t have any standard availability at any day.

Reader Question Hilton HHonors Hilton Garden Inn Mall of Emirates Main

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

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