A LoyaltyLobby reader sent us a question about award availability at the Hilton Copacabana hotel in Rio de Janeiro that appears to have the same issue that previously plagued Waldorf Astoria Amsterdam (read more here and here).
You can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
A LoyaltyLobby reader sent us an email about a problem with Alaska Airlines suspending an award on Emirates that was partially his fault.
You can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
Today we got a Reader Question about Marriott Bonvoy and the way the site offers members to combine several options to pay for award reservations.
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
A LoyaltyLobby reader sent us a note after my Compensation Clinic-case this past Sunday that Hilton Honors appears to close accounts that complain.
Remember that you can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
A LoyaltyLobby reader sent us a question that is plaguing many Marriott Bonvoy members who have Suite Night Awards (SNAs) that can be used for upgrades based on availability.
Remember that you can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
A LoyaltyLobby readers sent us a question regarding Hainan Airlines flight from Rome that has been canceled more than a month in advance due to “Corporate Planning.”
Remember that you can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
IHG Rewards Club launched an offer for instant Spire Elite and bonus points for employees of select large corporate accounts.
We first wrote about this offer when it became available (read more here), then when the promo links were up (read more here), and I already have1,000 bonus points posted for this promotion (read more here). Readers are reporting some issues, however.
A LoyaltyLobby reader sent us a question about British Airways flight cancellation ex-Oslo and refusal to rebook on SAS.
Remember that you can always email us, send a message via Facebook, or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
A LoyaltyLobby reader sent us a question by email regarding Portuguese airline TAP and their refusal to pay or even reply to EC 261/2004-claims.
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
Today we have a Reader Question I received last week concerning the Lufthansa Welcome Lounge at Frankfurt Airport and I promised the reader to write about this after visiting it next time.
I actually planned either way to stop by the Welcome Lounge this week following my arrival on Lufthansa from Bangkok so this was a good opportunity.
A LoyaltyLobby reader dropped us a message about Hilton Honors resort promotion for up to 30,000 bonus points and how to deal with misposted promotional points.
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
A LoyaltyLobby reader sent us a question that is of interest for many of us regarding using two different frequent flier programs for crediting miles and elite benefits.
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.
On Saturday we wrote (read more here) about a message that members that try to book Hilton Waikoloa Village in Hawaii see, claiming that hotel would not upgrade elite members at all – ever.
The piece yielded lively conversation about elite benefits and some readers didn’t see an issue at all for not being upgraded at Hilton hotels (personally I have an issue with this).
