Reader Question: Luggage Delay To Maldives On American Airlines Issued Award – Who Responsible To Pay For Expenses?

4 Comments

A LoyaltyLobby reader sent us a message regarding a delayed luggage situation while traveling to Maldives and how to get compensated for the necessary items purchased.

Trans Maldivian Airways

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Reader Question: Qatar Airways Aircraft Swap & From Qsuite To 2-2-2 Configuration?

9 Comments

A LoyaltyLobby reader sent us a question by email about an unfortunate situation that happens frequently with airlines and not just with Qatar Airlines – equipment downgrade.

Qatar Airways Qsuite

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Reader Question: InterContinental Royal Ambassador Downgrades?

9 Comments

A LoyaltyLobby reader sent us an email about IHG Rewards Club InterContinental Royal Ambassador to Ambassador downgrade that he had received despite spending considerable amount of time and money at ICs in 2018.

InterContinental Royal Ambassador Downgrades

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Reader Question: Are Frequent Flyer Programs Still Worth It For Leisure Economy Class Flyers ?

11 Comments

We got a Reader Question yesterday that I though would be interesting to have a look at as it affects many leisure travelers who book low fare tickets: Is it even worth it anymore to participate in a frequent flyer program?

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Reader Question: XiamenAir Business To Economy Involuntarily Downgrade Compensation?

1 Comment

A LoyaltyLobby reader sent us a question about involuntarily downgrade on a XiamenAir flight from Bangkok to Xiamen and difficulty dealing with the Chinese airline getting compensated for it.

XiamenAir

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Reader Question: Travel Insurance Claim Requires A Delay Certificate From The Airline – How To Obtain It?

5 Comments

Today we have a Reader Question about how to obtain a delay certificate from the airline for purposes of an insurance claim.

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Reader Question: Advise On IHG Point Breaks Booking At IC Phu Quoc Resort – Paying US$130++ For Club Access?

7 Comments

Today we have a Reader Question about the recently available Point Breaks property Intercontinental Phu Quoc, Vietnam where status benefits are given exactly by the book which means almost none.

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Reader Question: 400,000 Hilton Honors Points For One Night Stay?

3 Comments

A LoyaltyLobby reader sent us an email about interesting stay posting at the recently opened Waldorf Astoria hotel in Bangkok.

Waldorf Astoria Bangkok

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Reader Question: EVA Air Frequent Flyer Program Changed SAS Earning Ratio Post Ticketing – What to Do?

1 Comment

Today we have a Reader Question from someone who is a member of Eva Airways Infinity Mileage Lands and was affected by the program cutting down earn rations after he bought his tickets on SAS.

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Reader Question: Holiday Inn East Taipei Requests To Cancel Award Night Reservation?

5 Comments

A LoyaltyLobby reader sent us a question about an email that he had received from IHG affiliated hotel asking to cancel an award reservation.

Holiday Inn East Taipei Main U

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Reader Question: SPG Legacy Loyalty Qualification Criteria Not Honored By Marriott If Accounts Merged?

12 Comments

A LoyaltyLobby reader sent us an email about yet another maddening situation with Marriott Rewards & SPG.

Marriott Where To

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Reader Question: Less Than 1,000 Points Short Of IHG Rewards Club Spire Elite?

9 Comments

A LoyaltyLobby reader sent us a question by email what to do with qualification situation in which he is less than 1,000 points of reaching the IHG Spire Elite.

Reader Question Spire Elite

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Reader Email: Delayed Checked Ski Gear On Lufthansa?

2 Comments

A LoyaltyLobby reader sent us a question regarding checked skiing gear on Lufthansa that was apparently left behind in Munich.

Lufthansa A380

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Reader Email: Hilton Honors Status Downgraded To Gold Despite 84 Nights In 2018?

22 Comments

A LoyaltyLobby reader sent us an email today with an interesting problem with Hilton Honors. His status was just downgraded to Gold despite 84 nights in 2018 alone!

Reader Question Hilton Honors Status Downgrade

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