Reader Question: Hilton Honors Property Reflag & Award Reservation?

1 Comment

A LoyaltyLobby reader sent us an email about Hampton Inn reflag and how his award reservations at the property was handled by Hilton Honors.

Reader Question Hilton Honors Reflag

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Reader Question: Which VPN Service To Use During Travel In China After Several Providers Got Shut Down?

14 Comments

Today we have a Reader Question concerning the use of VPN services when using the internet in China which becomes more and more complicated.

Apparently several VPN providers got shut down by Chinese censors and are no longer useful for reliable data connection.

Reader Email: Marriott Rewards Award Disaster & Customer Service Of No Help!

6 Comments

A LoyaltyLobby reader sent us an email about maddening situation with legacy Starwood award reservation to which the points were withdrawn for the second time and Marriott Rewards customer service couldn’t have been less helpful.

Four Points by Sheraton Salt Lake City Airport.

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Reader Question: Legacy Starwood Stays Posting Without The Platinum Amenity?

8 Comments

A LoyaltyLobby reader sent us a question regarding an issue affecting legacy Starwood stays that appear to be posting without Platinum amenity.

Marriott SPG

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Reader Email: No Longer Satisfied With InterContinental Royal Ambassador Upgrades?

3 Comments

A LoyaltyLobby reader sent us an email about his dissatisfaction with IHG Rewards Club InterContinental Royal Ambassador upgrades that are no longer as good as they used to be.

Royal Ambassador

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Reader Question: IHG Rewards Club InterContinental Ambassador Renewal Options?

1 Comment

A LoyaltyLobby reader sent us a question about InterContinental Ambassador renewal options and when the 10% reward night discount is applied?

IHG Rewards Club Ambassador Package

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Reader Question: British Airways Involuntarily Downgrade Or Reschedule For The Following Day – Compensation Per EC 261/2004?

5 Comments

A LoyaltyLobby reader sent us a question by email regarding an oversell on British Airways flight from London to Washington and EC 261/2004 compensation.

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Reader Question: Why I am Out Of Hotels Every Other Night?

2 Comments

A LoyaltyLobby reader dropped me an email after seeing a piece that I wrote about the Hilton Honors & Miles&More promotion (read more here) that showed some of my recent stay history.

Reader Question Hotels

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Reader Question: Emirates At Dubai DXB Airport With Bus Boarding/Deplaning For Airbus A380?

2 Comments

Today we got a Reader Question about Emirates and how often they use buses to board or deplane passengers at their home airport in Dubai DXB.

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Reader Question: Marriott Rewards 800 Nights & 1.4 Million Lifetime Points – What To Do (Was Working Towards Lifetime Status)?

16 Comments

A LoyaltyLobby reader sent us a question by email about working towards the legacy Marriott Rewards Gold lifetime status while the program changes at the end of the year and the goal post is moved.

Reader Question Lifetime Status

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Reader Question: World of Hyatt As Alternative To SPG Platinum After Bungled Program Merger?

6 Comments

Our Reader Question today is seeking an alternative to SPG and the target of our U.S. based reader is World of Hyatt so would this be a good choice?

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Reader Question: Four Points Penang Exited Marriott System On September 30, 2018 (Now Mercure) – Appropriate Compensation?

9 Comments

A LoyaltyLobby reader dropped us an email about their upcoming stay that was supposed to take place at the Four Point Penang (Malaysia). Marriott had emailed less than 24 hours before their check in that the hotel had excited the system (and is now Mercure).

Four Points Penang Photo

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Reader Email: Is Marriott The New Black Hole? (Ambassador Program Issues)

16 Comments

A LoyaltyLobby reader sent us an email about issues he is having with the Ambassador program and even getting a reply at the moment.

Marriott SPG Ambassador

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Reader Question: Air India FCO-DEL 5.5 Hours Delay & EC 261/2004 Compensation?

7 Comments

A LoyaltyLobby reader sent us an email about long flight delay on Air India flight ex-Europe and EC 261/2004 compensation.

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