Hotel Employee Goes Postal On Our Hilton Waikoloa Village Post

43 Comments

On Saturday we wrote (read more here) about a message that members that try to book Hilton Waikoloa Village in Hawaii see, claiming that hotel would not upgrade elite members at all – ever.

Hilton Waikoloa Village

The piece yielded lively conversation about elite benefits and some readers didn’t see an issue at all for not being upgraded at Hilton hotels (personally I have an issue with this).

Can Hotels Opt Out From Honors Gold & Diamond Benefits? – Case: Hilton Waikoloa Village

52 Comments

A LoyaltyLobby reader alerted us about a weird message that Hilton Waikoloa Village was displaying during the reservation process in effect opting out from Gold and Diamond benefits.

Hilton Waikoloa Village

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: IHG’s Promo Only 1,000 Points For A Stay By December 31 – What To Do?

15 Comments

A LoyaltyLobby reader dropped us an email about his latest IHG Rewards Club offer that is underwhelming to say the least considering his Royal Ambassador membership.

IHG Accelerate Fall 2019

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: InterContinental Wellington Rate Dropped By 40% – What To Do?

8 Comments

A LoyaltyLobby reader sent us an email about a rate drop at the InterContinental Wellington after committing to a prepaid reservation.

InterContinental Wellington

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: Crowne Plaza Jerusalem Automatically Cancels Award Reservations

7 Comments

There appears to be an issue with Crowne Plaza Jerusalem that automatically cancels all award reservations that IHG Rewards Club members make.

Crowne Plaza Jerusalem

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: Marriott Hotel Threatens To Cancel Reservation 7 Months After It Was Made

57 Comments

A LoyaltyLobby reader sent us an email that he had received from a Marriott affiliated hotel in New Orleans threatening to cancel his reservation seven months after it was made.

Fairfield by Marriott New Orleans

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Marriott Bonvoy Food & Beverage Discount In Asia-Pacific?

8 Comments

A LoyaltyLobby reader sent us a question about Marriott Bonvoy member Food & Beverage discounts in Asia-Pacific

Marriott Bonvoy

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Buying Malaysia Airlines Lounge Access At Kuala Lumpur Airport – Does It Make Sense?

Today we have a Reader Question from one of our readers has been asking about paid lounge access with Malaysia Airlines in Kuala Lumpur International Airport.

Airlines often sell lounge access but the conditions and especially the price frequently make it less than desirable to do so and Malaysia Airlines is certainly no exception.

Reader Email: Royal Ambassador Status and London Park Lane. I’m leaving IHG.

30 Comments

A LoyaltyLobby reader sent us an email about InterContinental Royal Ambassador member benefits at the Park Lane-property in London.

InterContinental London park Lane

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: SkyTeam Elite Plus Lounge Access On Domestic Aeroflot Flight

2 Comments

A LoyaltyLobby reader sent us an email about SkyTeam Elite Plus lounge access policy on domestic Aeroflot flight.

SkyTeam

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: No Compensation For Qatar Downgrade From Qsuite To Regional 2-2-2?

8 Comments

A LoyaltyLobby reader sent us a question regarding an equipment swap on Qatar Airways from a Qsuite to 2-2-2 configuration.

Qatar Airways Qsuite

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Garuda Indonesia Status Match Request Form – Legitimate Campaign?

6 Comments

We received a Reader Question concerning a possible Status Match with Garuda Indonesia GarudaMiles that is currently swirling around the internet.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: Homophobia at HIX AGP (Holiday Inn Express Malaga)

34 Comments

A LoyaltyLobby reader sent us a message about perceived homophobic incident at an IHG affiliated hotel in Spain.

Holiday Inn Express Magala Airport

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: TAP Unresponsive Regarding EC 261/2004 Claim?

5 Comments

A LoyaltyLobby reader sent us a question regarding TAP and their unresponsiveness to a filed EC 261/2004 claim.

TAP

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

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