Reader Email: Marriott Hotel Threatens To Cancel Reservation 7 Months After It Was Made

57 Comments

A LoyaltyLobby reader sent us an email that he had received from a Marriott affiliated hotel in New Orleans threatening to cancel his reservation seven months after it was made.

Fairfield by Marriott New Orleans

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Reader Question: Marriott Bonvoy Food & Beverage Discount In Asia-Pacific?

8 Comments

A LoyaltyLobby reader sent us a question about Marriott Bonvoy member Food & Beverage discounts in Asia-Pacific

Marriott Bonvoy

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Buying Malaysia Airlines Lounge Access At Kuala Lumpur Airport – Does It Make Sense?

Today we have a Reader Question from one of our readers has been asking about paid lounge access with Malaysia Airlines in Kuala Lumpur International Airport.

Airlines often sell lounge access but the conditions and especially the price frequently make it less than desirable to do so and Malaysia Airlines is certainly no exception.

Reader Email: Royal Ambassador Status and London Park Lane. I’m leaving IHG.

30 Comments

A LoyaltyLobby reader sent us an email about InterContinental Royal Ambassador member benefits at the Park Lane-property in London.

InterContinental London park Lane

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: SkyTeam Elite Plus Lounge Access On Domestic Aeroflot Flight

2 Comments

A LoyaltyLobby reader sent us an email about SkyTeam Elite Plus lounge access policy on domestic Aeroflot flight.

SkyTeam

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: No Compensation For Qatar Downgrade From Qsuite To Regional 2-2-2?

8 Comments

A LoyaltyLobby reader sent us a question regarding an equipment swap on Qatar Airways from a Qsuite to 2-2-2 configuration.

Qatar Airways Qsuite

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Garuda Indonesia Status Match Request Form – Legitimate Campaign?

6 Comments

We received a Reader Question concerning a possible Status Match with Garuda Indonesia GarudaMiles that is currently swirling around the internet.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: Homophobia at HIX AGP (Holiday Inn Express Malaga)

34 Comments

A LoyaltyLobby reader sent us a message about perceived homophobic incident at an IHG affiliated hotel in Spain.

Holiday Inn Express Magala Airport

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: TAP Unresponsive Regarding EC 261/2004 Claim?

5 Comments

A LoyaltyLobby reader sent us a question regarding TAP and their unresponsiveness to a filed EC 261/2004 claim.

TAP

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Mediation Case With German Air Consumer Ombudsman Office SÖP Pending For 7+ Months

One of our readers has a problem with the German Air Consumer Ombudsman “Schlichtungsstelle fuer öffentlichen Personenverkehr e.V.” which we have recommended on multiple occasions.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: American Airlines – Hyatt Explorist Trial issue?

3 Comments

A LoyaltyLobby reader sent us an email about an issue with the American Airlines and World of Hyatt partnership (read more here, here, here, here and here) that allows members to match statuses between programs.

American Airlines - World of Hyatt

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: American Express Membership Rewards To Hilton Honors Conversion Offer?

1 Comment

A LoyaltyLobby reader sent us a question whether it would be worth converting Amex Membership Rewards to Hilton Honors during their current promotion.

American Express Hilton Honors Conversion Offer

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Is There Still A Fast Track Option At Bali’s Ngurah Rai Airport?

6 Comments

Today we received a Reader Question asking about the immigration lines at Bali Ngurah Rai Airport and if there is an option of using a Fast Track to speed through the arrival procedures.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Paid Priority Pass Membership – One Year Unlimited Lounge Visits For US$386?

7 Comments

Today I’d like to highlight a Reader Question regarding Priority Pass and their paid membership options for individuals who are looking to purchase a standalone membership for lounge access.

Most customers these days receive their Priority Pass as bonus from a credit card where it is included in the price, but since some aren’t eligible or don’t want another credit card, paying for PP is the only remaining option.

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