A LoyaltyLobby reader sent us a horror story about IHG Rewards deactivating an account with 627,919 points due to an Ambassador status dispute.
Sebastian wrote a week ago about whether he should renew his InterContinental Ambassador-status or not (read more here).
The piece generated very informative comments for and against the “invitation” only Royal Ambassador-status (go and read the original article).
A LoyaltyLobby reader and a friend of mine dropped us a question as to what many airlines and hotel loyalty programs must be contemplating. Should they start selling their tiers for cash?
A LoyaltyLobby reader sent us a message on Twitter regarding a missed AeroMexico flight in Mexico City and if the airline really can cancel the rest of the ticket as a result?
Today we have a Reader Question from someone who is trying for weeks to get his Marriott Bonvoy Status Match & Challenge approved but the program always rejects bis documents.
A LoyaltyLobby reader sent us a note about a booked stay at the InterContinental Sydney that the hotel has decided to cancel because they deem that a rate of $2,000 for five nights is “too good to be true.”
Today I got an interesting Reader Question about something that has popped up with increasing frequency these days: Hotels offering highly discounted rates that specifically exclude elite benefits for tier members of the respective loyalty program.