A LoyaltyLobby reader left a comment on our most recent piece about the InterContinental Ambassador program benefit changes and about our coverage of these “enhancements”.
A LoyaltyLobby Reader sent us a question by email about Cathay Pacific flight delay ex-Bangalore that resulted missed connection in Hong Kong and the entire US itinerary fell apart as a result.
Reader Question: American Airlines Calls Passengers Asking How They Received Their Sponsored Upgrades – How To React?
Today we have a very interesting Reader Question as we received an email saying that American Airlines is making calls to question passengers who recently received sponsored flight upgrades.
A LoyaltyLobby reader sent us a short question by email regarding the Hilton’s MVP 20% off rate plan and apparent had difficulty pulling up the prices.
A LoyaltyLobby reader sent us an email about Suite Night Award (SNA) issue that he was having at legacy Starwood property.
Reader Question: Lufthansa Is Selling Fake First Class Seats On Domestic Flights, What’s Up With That?
Today we have a very interesting Reader Question that stuck out because the way Lufthansa is representing some of their domestic flight inventory when it comes to seating is plain misleading and dishonest.
A LoyaltyLobby reader sent us an email about unfortunate experience at the China Eastern check in at the Shanghai Pudong airport.
A LoyaltyLobby reader sent us a message via Facebook about an unfortunate incident that appears to be due to British Airways data hack that leaked credit card numbers with CVVs of close to 400,000 passengers that had purchased tickets from the airline.
Reader Question: Incorrect Information From Marriott Customer Service (SPG Legacy Qualification Criteria)?
A LoyaltyLobby reader sent us a message via Facebook regarding a piece we wrote back in June about qualifying based on legacy SPG rules in 2018.
Today we have a Reader Question to answer which is about the Hyatt Credit Card which has been revamped this year and now comes with 5 Elite qualifying nights per year plus additional ones based on spend.The lucrative part of this card is the additional 2 qualifying nights for each $5,000 spent with the card which can drastically reduce the qualification hurdle of 55/60 nights for Hyatt Globalist and lower tiers.
A LoyaltyLobby reader sent us a question regarding the British Airways data hack and compromised debit card as a result.
Reader Question: Are The Intercontinental Ambassador 10% & IHG Credit Card Award Booking Discounts Combinable?
Over the last few months we received one particular Reader Question quite frequently, namely if the 10% award booking discounts that are offered to Chase IHG credit card members and Ambassadors who selected that option can be combined.
A LoyaltyLobby reader sent us an email about an issue that many Marriott Rewards & SPG members are currently facing – customer service that has basically collapsed.