Reader Question: Less Than 1,000 Points Short Of IHG Rewards Club Spire Elite?

9 Comments

A LoyaltyLobby reader sent us a question by email what to do with qualification situation in which he is less than 1,000 points of reaching the IHG Spire Elite.

Reader Question Spire Elite

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Reader Email: Delayed Checked Ski Gear On Lufthansa?

2 Comments

A LoyaltyLobby reader sent us a question regarding checked skiing gear on Lufthansa that was apparently left behind in Munich.

Lufthansa A380

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Reader Email: Hilton Honors Status Downgraded To Gold Despite 84 Nights In 2018?

22 Comments

A LoyaltyLobby reader sent us an email today with an interesting problem with Hilton Honors. His status was just downgraded to Gold despite 84 nights in 2018 alone!

Reader Question Hilton Honors Status Downgrade

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Reader Comment: “Fake News” About InterContinental Ambassador Program On LoyaltyLobby

6 Comments

A LoyaltyLobby reader left a comment on our most recent piece about the InterContinental Ambassador program benefit changes and about our coverage of these “enhancements”.

InterContinental Ambassador Benefits

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Reader Question: Cathay Pacific Flight Delay Mess

9 Comments

A LoyaltyLobby Reader sent us a question by email about Cathay Pacific flight delay ex-Bangalore that resulted missed connection in Hong Kong and the entire US itinerary fell apart as a result.

Cathay Pacific

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Reader Question: American Airlines Calls Passengers Asking How They Received Their Sponsored Upgrades – How To React?

12 Comments

Today we have a very interesting Reader Question as we received an email saying that American Airlines is making calls to question passengers who recently received sponsored flight upgrades.

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Reader Question: Hilton 20% Off MVP Rate Code?

A LoyaltyLobby reader sent us a short question by email regarding the Hilton’s MVP 20% off rate plan and apparent had difficulty pulling up the prices.

Hilton MVP 20% Off Rate Plan Americas Hawaii Caribbean

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Reader Question: American Airlines 31 Hour Delay On Codeshare Booking & Claiming EC 261/2004 Compensation

2 Comments

One of our LoyaltyLobby readers reached out to us via Twitter regarding a 31hr flight delay that occurred while traveling on a British Airways codeshare operated by American Airlines  and where to send the compensation request.

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Reader Email:”SNA At SPG Have Gone To Hell…”

13 Comments

A LoyaltyLobby reader sent us an email about Suite Night Award (SNA) issue that he was having at legacy Starwood property.

The Gwen Chicago

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Reader Question: Lufthansa Is Selling Fake First Class Seats On Domestic Flights, What’s Up With That?

8 Comments

Today we have a very interesting Reader Question that stuck out because the way Lufthansa is representing some of their domestic flight inventory when it comes to seating is plain misleading and dishonest.

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Reader Question: Denied Boarding Or Not On China Eastern?

15 Comments

A LoyaltyLobby reader sent us an email about unfortunate experience at the China Eastern check in at the Shanghai Pudong airport.

China Eastern

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Reader Question: $21K In Fraudulent Charges Due To British Airways Hack & HSBC Refuses To Dispute?

7 Comments

A LoyaltyLobby reader sent us a message via Facebook about an unfortunate incident that appears to be due to British Airways data hack that leaked credit card numbers with CVVs of close to 400,000 passengers that had purchased tickets from the airline.

British Airways Cruz

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Reader Question: Incorrect Information From Marriott Customer Service (SPG Legacy Qualification Criteria)?

4 Comments

A LoyaltyLobby reader sent us a message via Facebook regarding a piece we wrote back in June about qualifying based on legacy SPG rules in 2018.

Marriott SPG

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Reader Question: Does The New Hyatt Credit Card Pay Off To Ease Qualification For Globalist Tier?

1 Comment

Today we have a Reader Question to answer which is about the Hyatt Credit Card which has been revamped this year and now comes with 5 Elite qualifying nights per year plus additional ones based on spend.The lucrative part of this card is the additional 2 qualifying nights for each $5,000 spent with the card which can drastically reduce the qualification hurdle of 55/60 nights for Hyatt Globalist and lower tiers.

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