Reader Email: Homophobia at HIX AGP (Holiday Inn Express Malaga)

34 Comments

A LoyaltyLobby reader sent us a message about perceived homophobic incident at an IHG affiliated hotel in Spain.

Holiday Inn Express Magala Airport

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: TAP Unresponsive Regarding EC 261/2004 Claim?

5 Comments

A LoyaltyLobby reader sent us a question regarding TAP and their unresponsiveness to a filed EC 261/2004 claim.

TAP

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Mediation Case With German Air Consumer Ombudsman Office SÖP Pending For 7+ Months

One of our readers has a problem with the German Air Consumer Ombudsman “Schlichtungsstelle fuer öffentlichen Personenverkehr e.V.” which we have recommended on multiple occasions.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: American Airlines – Hyatt Explorist Trial issue?

3 Comments

A LoyaltyLobby reader sent us an email about an issue with the American Airlines and World of Hyatt partnership (read more here, here, here, here and here) that allows members to match statuses between programs.

American Airlines - World of Hyatt

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: American Express Membership Rewards To Hilton Honors Conversion Offer?

1 Comment

A LoyaltyLobby reader sent us a question whether it would be worth converting Amex Membership Rewards to Hilton Honors during their current promotion.

American Express Hilton Honors Conversion Offer

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Is There Still A Fast Track Option At Bali’s Ngurah Rai Airport?

6 Comments

Today we received a Reader Question asking about the immigration lines at Bali Ngurah Rai Airport and if there is an option of using a Fast Track to speed through the arrival procedures.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Paid Priority Pass Membership – One Year Unlimited Lounge Visits For US$386?

7 Comments

Today I’d like to highlight a Reader Question regarding Priority Pass and their paid membership options for individuals who are looking to purchase a standalone membership for lounge access.

Most customers these days receive their Priority Pass as bonus from a credit card where it is included in the price, but since some aren’t eligible or don’t want another credit card, paying for PP is the only remaining option.

Reader Question: Waldorf-Astoria Amsterdam Abysmal Award Availability? (RESOLVED)

11 Comments

We covered an award availability issue at the Waldorf-Astoria hotel in Amsterdam the other week (read more here) that a reader alerted us about.

Waldorf Astoria Amsterdam

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Waldorf-Astoria Amsterdam Abysmal Award Availability?

5 Comments

A LoyaltyLobby reader sent us a question last week about trouble finding award availability at the Waldorf-Astoria hotel in Amsterdam.

Waldorf Astoria Amsterdam

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Email: Blu Express / Blue Panorama Fraud

3 Comments

A LoyaltyLobby reader sent us an email about a scam that Italian airline Blue Express/Blue Panorama is running.

Blue Panorama

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Tweet: “Full” Glass Of Champagne On British Airways

23 Comments

Everyone should know by now that British Airways is merely a badly run low-cost carrier masquerading as a full service one.

British Airways Full Glass Of Champagne

A LoyaltyLobby reader sent us a Tweet of what is BA’s version of a full glass of champagne and there is likely reason for this – rationing.

Reader Question: Are The Daily U.S. Getaways Really Worthwhile Or Just A Giant Waste Of Time?

3 Comments

Today I’d like to talk about a frequent Reader Question we received concerning the U.S. Daily Getaways and if it’s really worthwhile to participate considering how popular they’ve become.

Readers have been upset year in and year out about the fact that they aren’t even remotely able to buy any of the more popular items on the Daily Getaways list, so how to approach this?

Reader Question: How To Handle Star Alliance Award Tickets On SAS During The Pilot Strike?

Today we have a Reader Question about how to handle an award ticket which has been issued by a Star Alliance partner operated by SAS during the current pilot strike.

Currently there are ~ 1,500 pilots on strike with the result that the carrier has canceled more than 70% of the airline’s flight schedule.

Reader Question: How To Use Air Canada Discount Code Received From Customer Care?

Our Reader Question today comes from a reader who flew on Air Canada and was compensated with a 15% travel voucher and now had some difficulty redeeming it due to booking restrictions.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

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