This week we got a Reader Question about a topic that often creates confusion, namely Original Routing Credit for travel itineraries affected by cancellations and subsequent rebooking to other carriers.
Marriott Bonvoy has been unstable ever since the Marriott Rewards and SPG program merged back in August 2018 due to outdated IT implementation (and perhaps Accenture too).
Several readers have contacted us over the past couple of days about their account irregularities associated with award reservations. You should monitor your Marriott Bonvoy account for excess withdrawals.
Reader Question: Hertz Rent A Car 4-Hour Grace Period For Amex Platinum Cardmembers Not Available In European Markets?
Today we have a Reader Question about a popular feature of the Amex Platinum Card, namely a 4-hour grace period for Hertz car rentals when using the correct Amex Platinum CDP number.
A LoyaltyLobby reader sent us a question by email about stay booked using corporate travel agent that Marriott deemed ineligible for points or night credit.
A LoyaltyLobby reader sent us a question regarding possible issues with Turkish Airlines (Star Alliance) marketed flights operated by Garuda Indonesia (SkyTeam).
A LoyaltyLobby reader sent us a question about award availability at the Hilton Copacabana hotel in Rio de Janeiro that appears to have the same issue that previously plagued Waldorf Astoria Amsterdam (read more here and here).
A LoyaltyLobby reader sent us an email about a problem with Alaska Airlines suspending an award on Emirates that was partially his fault.
Reader Question: Marriott Bonvoy vs. Former SPG Award Reservations, Offering To Combine Certificates With Points!?
Today we got a Reader Question about Marriott Bonvoy and the way the site offers members to combine several options to pay for award reservations.
A LoyaltyLobby reader sent us a note after my Compensation Clinic-case this past Sunday that Hilton Honors appears to close accounts that complain.
Reader Question: Marriott Bonvoy Suite Night Awards Cannot Be Applied To Prepaid Reservations? (Workaround Explained)
A LoyaltyLobby reader sent us a question that is plaguing many Marriott Bonvoy members who have Suite Night Awards (SNAs) that can be used for upgrades based on availability.
A LoyaltyLobby readers sent us a question regarding Hainan Airlines flight from Rome that has been canceled more than a month in advance due to “Corporate Planning.”
IHG Rewards Club launched an offer for instant Spire Elite and bonus points for employees of select large corporate accounts.
We first wrote about this offer when it became available (read more here), then when the promo links were up (read more here), and I already have1,000 bonus points posted for this promotion (read more here). Readers are reporting some issues, however.