A LoyaltyLobby reader sent us a message about perceived homophobic incident at an IHG affiliated hotel in Spain.
One of our readers has a problem with the German Air Consumer Ombudsman “Schlichtungsstelle fuer öffentlichen Personenverkehr e.V.” which we have recommended on multiple occasions.
A LoyaltyLobby reader sent us an email about an issue with the American Airlines and World of Hyatt partnership (read more here, here, here, here and here) that allows members to match statuses between programs.
A LoyaltyLobby reader sent us a question whether it would be worth converting Amex Membership Rewards to Hilton Honors during their current promotion.
Today we received a Reader Question asking about the immigration lines at Bali Ngurah Rai Airport and if there is an option of using a Fast Track to speed through the arrival procedures.
Today I’d like to highlight a Reader Question regarding Priority Pass and their paid membership options for individuals who are looking to purchase a standalone membership for lounge access.
Most customers these days receive their Priority Pass as bonus from a credit card where it is included in the price, but since some aren’t eligible or don’t want another credit card, paying for PP is the only remaining option.
We covered an award availability issue at the Waldorf-Astoria hotel in Amsterdam the other week (read more here) that a reader alerted us about.
A LoyaltyLobby reader sent us a question last week about trouble finding award availability at the Waldorf-Astoria hotel in Amsterdam.
Everyone should know by now that British Airways is merely a badly run low-cost carrier masquerading as a full service one.
A LoyaltyLobby reader sent us a Tweet of what is BA’s version of a full glass of champagne and there is likely reason for this – rationing.
Today I’d like to talk about a frequent Reader Question we received concerning the U.S. Daily Getaways and if it’s really worthwhile to participate considering how popular they’ve become.
Today we have a Reader Question about how to handle an award ticket which has been issued by a Star Alliance partner operated by SAS during the current pilot strike.
Our Reader Question today comes from a reader who flew on Air Canada and was compensated with a 15% travel voucher and now had some difficulty redeeming it due to booking restrictions.