Reader Question: Forced To Pay For Checking In Oversized Cabin Baggage On Aegean Airlines – Any Recourse?

5 Comments

Today we have a Reader Question from Ron who recently flew on Aegean Airlines (A3) connection and was forced to check in and pay for his carry on as it was apparently oversized for A3’s cabin limits.

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Reader Question: Hotel Lost Bag That Was Left For Storage – Appropriate Compensation?

5 Comments

A LoyaltyLobby reader dropped me an email about appropriate compensation for a bag that was left behind and hotel apparently lost.

BAGS

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Reader Question: KLM Amsterdam – Hong Kong Upgrade For Cash And Then Double Downgrade

3 Comments

A LoyaltyLobby reader sent me an email with a question about KLM paid upgrade to business class that was then followed by two category downgrade to basic economy due to irregular operations.

Reader Question KLM

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Reader Question: How Many Miles Will United Credit For My Thai Airways LHR-BKK Flight In Business?

3 Comments

A LoyaltyLobby reader left a question on website regarding number of elite qualifying United miles earned on Thai Airways business class flight from London to Bangkok.

Reader Question UA TG LHR-BKK

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Reader Question: IHG Rewards Club Spire Elite Rollover Nights – Why Not Points?

2 Comments

A LoyaltyLobby reader sent me a question by email about IHG Rewards Club Spire Elite rollover nights and why not points rollover too?

IHG Rollover

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UPDATE: SPG Hotel Cancels Reservation & Bans The Guest Due To Corporate Customer Care File (Getting Weirder!)

46 Comments

Earlier in July, I covered a reader’s case where a Four Points hotel in Istanbul had basically told the guest that he is banned from staying at the hotel due to opening a a file with customer service (access the piece here). The stay had been prepaid and the hotel has not refunded the payment.

Reader Question Four Points Istanbul Batisehir Main

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Reader Question: SAS Checked Luggage Allowance For Star Golds On SAS GO Light-Fares?

6 Comments

A LoyaltyLobby reader dropped me an email today about Star Alliance Gold member checked luggage allowance on SAS fares that don’t include any.

SAS Luggage Allowance

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Reader Question: Immigration Officer Accidentally (?) Messed Up My Passport Entry – What Now?

10 Comments

One of our readers contacted me and asked what to do about a case where an immigration officer stamped her an incorrect entry into the passport when clearing this week,

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Reader Question: Airberlin Award Flight Come November & Hotel Non-refundable Hotel Reservations?

5 Comments

A LoyaltyLobby reader sent me an email regarding Topbonus issued Airberlin award ticket for November travel with non-refundable hotel reservations.

Airberlin

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Reader Question: How To Choose Oneworld Program Where To Credit Flights?

3 Comments

A LoyaltyLobby reader sent me an email about which airline to choose from an airline for infrequent travel.

Japan Airlines

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Reader Question: 280 Euro “Deposit” On Prepaid Rate At the Sheraton CDG?

14 Comments

A LoyaltyLobby reader sent us a message using Facebook earlier today about maddening situation with a prepaid rate and additional authorization at the Sheraton hotel in CDG.

Sheraton CDG

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Reader Question: SPG Platinum Challenge & Extending Status Beyond February 2019?

1 Comment

A LoyaltyLobby left me a question regarding extending the SPG Platinum status past February 2019 that was achieved using the SPG Platinum challenge (read more here).

SPG Gold & Platinum Status Match 2017

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Reader Question: Buying IHG Rewards Club Points Using Points + Cash?

4 Comments

A LoyaltyLobby reader sent me an email regarding buying IHG Rewards Club points using the Points + Cash awards.

IHG Rewards Club Points & Cash

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Reader Question: Combining Hilton Honors Bonus Points And Miles Promotions? Possible?

A LoyaltyLobby reader yesterday left a comment to a piece that I wrote regarding taking advantage of number of Hilton Honors bonus points opportunities.

Reader Question Stacking Hilton Honors Promotions U

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