Reader Question: InterContinental Royal Ambassador Qualification Criteria

A LoyaltyLobby reader dropped me an email regarding the qualification criteria for Royal Ambassador status because some of his InterContinental stays were earning Royal Ambassador bonus.

Reader Question Royal Ambassador Qualification Criteria

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Comment: Hilton HHonors Diamond Fast Track With Instant Gold

8 Comments

A LoyaltyLobby reader dropped me an email about his experience of requesting Diamond fast track that came with instant Gold status.

Reader Comment Hilton Diamond

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Phone Stolen At Air France Lounge In Paris – Who Is Responsible?

10 Comments

A LoyaltyLobby reader left a question regarding stolen iPhone at the Air France lounge in Paris.

Reader Question Theft At Air France Lounge In Paris

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: No Delta SkyMiles On Korea Air Flights?

A LoyaltyLobby reader left a question regarding of non-earning of any Delta SkyMiles for a trip taken with Korean Air that would have ensured Platinum requalification.

Reader Question Korean Air

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Comment: Hotel Welcome Amenity

6 Comments

On Friday, when I posted about couple of nice welcome amenities, a LoyaltyLobby reader forwarded me a photo of an amenity received at InterContinental Expo hotel in Shanghai.

Reader Comment Ambassador Gift

This is a chocolate cigar that comes with a matchstick plus something that looks like coffee beans (could be chocolate as well).

Reader Question: Charges From IHG Hotels Where Had Award Stays

7 Comments

A LoyaltyLobby reader dropped me an email about issues that he is having with some IHG Rewards Club award stays in the United States.

Reader Question Charges For Award Stays

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: Hotel Price Now Lower During A Sale – Can I Get Price Adjustment?

1 Comment

A LoyaltyLobby member sent me a good question the other day via Facebook regarding getting hotel to match their now lower price (previous rate non-refundable & non-cancelable).

Reader Question Price Went Down

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: Purse Stolen With Passport On American Airlines Flight From Dallas To Shanghai

9 Comments

A LoyaltyLobby reader sent me a question regarding a purse containing passport that was stolen on an American Airlines flights from Dallas to Shanghai.

Reader Question Purse Snatched On American Airlines DFW PVG Flight

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Comment: Horror Stay Sheraton Zurich Neues Schloss Hotel

5 Comments

A LoyaltyLobby reader sent me a long email about a stay at the Sheraton Zurich Neues Schloss Hotel in Switzerland.

Reader Comment Sheraton Zurich Neues Schloss Hotel

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: El Al Flight Cancellation & Rerouting – Compensation?

2 Comments

A LoyaltyLobby reader dropped me an email regarding an issue with El Al (Israel’s flag carrier).

Reader Question El Al Flight Cancelation

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: IHG Rewards Club Advance Purchase Rate Ineligible For Points?

7 Comments

A LoyaltyLobby reader just emailed me a question regarding an issue getting a stay properly posted from Melbourne InterContinental.

Reader Question IHG Advance Purchase Rate

Remember that you can always email me, sent a message via Facebook or use Twitter.

READER QUESTION: Hilton Milan – No lounge access for gold members??

14 Comments

Hilton HHonors has recently had quite a few promotions for getting the Gold status rather easily, although the “regular” qualification requirement hasn’t changed.

READER QUESTION HH Gold Lounge Access Milan

A LoyaltyLobby reader sent me the following email (you can always drop me an email about your thoughts/issues with loyalty programs) yesterday about the Gold member executive lounge access at Hilton Milan:

READER QUESTION: Le Meridien Budapest Leaves Starwood On September 1 To Become Ritz-Carlton

6 Comments

A LoyaltyLobby reader emailed me a question based on the email he had received from Starwood informing him that the Le Meridien Budapest is leaving the chain effective September 1, 2015.

Le Meridien Budapest

Le Meridien Budapest’s name is temporarily changing to Elizabeth Park Hotel and, after renovation that should be completed by March 1, 2015, Ritz-Carlton Budapest.

READER QUESTIONS: IHG Rewards Club/Ambassador Issue, Converting Airberlin Miles To Iberia, Hilton eStandby Upgrades, Hilton Online Check-in, Continuing With Hilton Or Go For IHG Spire Too, Le Club Accorhotels Platinum Lounge Access/Cocktails & Delta Delay Compensation (Missed 4th Of July)?

7 Comments

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LL RQ J 25

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

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