A friend of mine dropped me a question about western versus local/non-branded hotels in Japan and whether you could save quite a bit by going local.
A LoyaltyLobby reader Tweeted us a question regarding a trip to Hong Kong using Swiss when the entry ban is still likely in place (was extended through the end of 2020).
A LoyaltyLobby reader sent us a message via Facebook chat about an issue with a flight cancellation and Amex canceling a processed chargeback siding with a scamming airline.
LoyaltyLobby readers have contacted us about refund issues at Hilton affiliated hotel in France that refuses to refunds despite the corporate policy to do so.
A LoyaltyLobby reader sent us an email last week about guaranteed benefits change for Ambassador and Royal Ambassador members effective 2020 that has not been communicated to program members.
Today we have a Reader Question concerning a situation that happens quite often: Passengers miss their flights or are unable to depart due to bad weather with a non-refundable hotel reservation waiting at the destination.