Problem with an Airline? File a Complaint with the U.S. Department of Transportation.

You have tried to solve an issue with the airline directly, but have come to a dead end. Filing a complaint with the Department of Transportation’s Office of Aviation Enforcement and Proceedings most likely would help and is very easy to do online.

Normally, I have been able to solve an issue that I have had an airline by going through the usual customer service channels. Some airlines take their time to reply where others are very good at solving issues that have arisen during the travels promptly. I have faced issues that have required me to contact DOT’s Office of Aviation Enforcement and Proceedings only couple of times.

Based on my personal experience, airlines tend to take the complaints that come through DOT more seriously than from their usual customer service channels, and resolve them expediently. My advice is to first contact the airline in question and give them a chance to make it right. If they don’t, then file a complaint with the DOT.

dot-air-travel-complaint-web-form

The complaint process is very straightforward. You can either email your complaint to the DOT or file the web form at http://airconsumer.dot.gov/escomplaint/es.cfm. To save DOT’s time it is probably better to fill out the web form that helps them to capture all the necessarily data than calling them. Note that DOT doesn’t act based on an individual complaint, but does forward them to the airline in question for further review. The DOT produces a monthly Air Travel Consumer Report that includes the number of complaints that each individual airlines has received through the DOT.

dot-air-travel-consumer-report

Also, the Air Travel Consumer Report is worth reading once in a while. It includes important data about the performance of various airlines and statistics about involuntarily denied boarding’s, flight delays, mishandled baggage, number of complaints received per number on enplanements etc. For example based on the last data, United received more than ten times the number of complaints than Southwest per million enplanements.

dot-report-complaints

Is Starwood Spying Its Guests on Facebook and LinkedIn – Global Personalization at Starwood?

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Would you feel comfortable if a hotel, where you will have a stay, has a look at your Facebook wall, LinkedIn profile, or does a Google search on you? Don’t be surprised that the hotels are already doing this. Now Starwood, however, is about to take this to entirely new level on their “Global Personalization at Starwood” also known as GPS.

Back in January a FT member Moriens noticed a change on Starwood’s privacy policy. Starwood had deleted the following sentence from its privacy policy:

We endeavor to collect information only with your knowledge and with your permission if necessary.

starwood-privacy

Also, if your Facebook or LinkedIn or other social media accounts are public (make them private) they, Starwood, can access them without your consent to “personalize” your stay as an FT member 1Kwoman recently found out. Westin hotel had accessed her LinkedIn profile. She then complained about the practice General Manager of the hotel. The response from the General Manager was eye opening. According to the GM this was:

2.) to provide a “personalized” experience as decreed by Starwood in their “Global Personalization” program. ie, to provide you with a mention of your alma mater, your pets, or what not.

starwood-privacy-1kwoman

I made couple of Google searches using the GPS and Global Personalization at Starwood. There was an interesting piece about this subject on Starwood’s own blog:

GPS will allow us to connect with guests on their own terms, in and outside of their stay. It enables our Associates to anticipate guest needs and deliver tailored experiences at their fingertips.

starwood-privacy-miguel

According to the publicly available material on the internet, Starwood believes that this this GPS (Global Personalization at Starwood) will be the next game changer in hospitality industry.

Also this doesn’t only apply to social networking sites but for sites like FlyerTalk as well. If you interact with Starwood “Lurkers” or representatives on any public message boards, they will link your handle with your Starwood account. Don’t be surprised, if they contact you after you have commented about a hotel or a stay that was less than stellar.

Conclusion

I take my privacy seriously. All the hotel companies, Starwood included, already have enough information about me based on my stay history to personalize the stay. I do not want Starwood or any other hotel company for that matter to start doing searches on my social networks about my personal preferences outside of my hotel stays.

My personal Facebook profile/wall is private. My LinkedIn profile is private from Google searches, but visible if you are logged in LinkedIn user. Quite frankly, I could care less if they know what my Alma matter is, or with which companies I have been associated with in the past.

Of course Starwood is not the only hotel company that does this. I just had a look at my LinkedIn profile, which I haven’t updated for years and there was recently a search done by a member of Conrad hotel where I stayed at.

Personally, I wouldn’t mind if the hotels are doing this after I have given them an explicit permission to do so. Hiding it in the yearly Privacy Policy change is not enough. It is probably true that you do not need a permission to do searches like this for the customers based in the United States where privacy laws are weak, but possibly doing something like this for residents in the European Union could prove to be playing fool with the privacy laws.

Star Alliance 15 Years Competitions

Star Alliance just turned to 15 strong years earlier this month. To celebrate this milestone each of the Star Alliance members are running the following promotion to their frequent flier members:

star-alliance-15-years-competition

Fifteen members of each of the Star Alliance frequent flier programs that fly as many of the Star Alliance carriers will receive 15000 bonus points. You can find the link for each of the program terms and conditions for the competition from the Star Alliance page for this promotion.

Star Alliance is also running three parallel promotions:

Star Alliance is running a pin dropping game with some great prices.

star-alliance-15-years-sa

1. Business class tickets for 15 people to visit any of the 27 international festivals

2. Round the world business class tickets for two people to visit any of the 27 festivals

3. Two return tickets to any of the 27 festivals (15 prizes)

Here are the terms and conditions of this offer:

Club Carlson Red, Silver, Gold, & Concierge Status Levels Explained

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Many of us, myself included, have started to stay at the Club Carlson properties due to number of very lucrative promotions that they have run recently. You can still take advantage of the following three promotions (as of writing this May 2012) that will earn you, base points and online booking bonuses included, over 150K Club Carlson bonus points by staying at three different Carlson hotel brands; Radisson Big Night Giveaway, Country Inn & Suites by Radisson Stay One Get One, and Park Inn & Suites Stay One Get One.

Here’s a chart that shows the benefits by status level in a nutshell

club-carlson-elite-benefits-chart

Club Carlson Red

club-carlson-red-benefits

When you sign up for the Club Carlson, you will start at the Red level. It just basically means that you have enrolled to the program and will earn points for booking Radisson family of hotels online and based on the room revenue.

You will have complimentary internet access at all Radisson hotels worldwide and at ALL Carlson Rezidor hotels in North America.

You will get 1000 bonus Club Carlson points for every reservation that you book on Carlson family of hotels websites.

Club Carlson Silver 15 nights/10 stays

club-carlson-silver-benefits

You can get the Club Carlson Silver status after 15 nights or 10 stays within a calendar year. There are occasional promotions for getting this status by just sign up up for the program using a correct link. You can also do a status match to Club Carlson program if you have a status with a competing chain. You can read more about the Club Carlson status match process here.

Being a Silver you are eligible for 25% bonus points based on your folio revenue, 2000 bonus points for booking online at any Radisson family of hotels website, early check in & late checkout, room upgrades, rollover nights, and elite

Club Carlson Gold 35 nights/20 stays

club-carlson-gold-benefits

At the Gold level you are starting to get more benefits. To my surprise one of the benefits, the ability to book discounted stays is not listed at all on the main Gold benefit page of the program. I have covered the discounted rates on my recent post.

At the Gold level you will get 50% bonus points on eligible folio revenue, 2000 bonus points for bookings made on Radisson family of hotels, early check ins and late check outs, room upgrades, roll over nights, 72 hour room availability guarantee at participating hotels, and elite phone line.

Club Carlson will match to Gold status if you have similar level status with a competing chain. I recently wrote a piece about the Carlson’s status match process and you can access it here.

Club Carlson Concierge 75 nights /30 stays

club-carlson-concierge-benefits

This is the highest status that you can have with the Club Carlson. You will need 75 nights or 30 stays to achieve it.

At this level you will receive a complimentary continental breakfast, 75% bonus points on the folio revenue, 3000 bonus points for reservations made at Radisson family of hotels websites, early check in & late check-out, room upgrades, rollover nights, 48 hour room availability guarantee at participating hotels, and a Global Concierge service.

Conclusion

The Club Carlson elite level benefits sound rather good, but if we look at the actual terms and conditions they are rarely confirmed, but rather based on availability or by request etc.

Some other chains like Starwood and Hyatt both promise guaranteed 4PM check out with very few exceptions. Also, InterContinental Royal Ambassador status gives a guaranteed 8AM check in. Some other chains like Hilton also extend the breakfast benefit for mid-tier elites i.e. Gold.

 Here are the Terms and conditions of the elite benefits:

  • All member benefits may vary by participating hotel, are subject to availability,  may not be available at all locations, and are subject to change at any time. For elite member benefits, you must qualify for elite status each calendar year in order to receive elite benefits.
  • All members earn an online booking bonus when booking reservations online at clubcarlson.com or any Carlson Hotels brand website (the number of bonus Gold Points varies based on membership tier status) and free high speed internet at Radisson hotels worldwide and at Carlson hotels in North America (standard internet service only). For online booking bonus, regular eligibility rate rules apply and will not be awarded for reservations made through a third-party reservation site or for redemption stays.  Bonus points are credited after the stay is completed.

All other benefits are for elite members as specified below:

  • Club Carlson Concierge members are eligible to receive one complimentary continental breakfast per night of member’s stay. Continental breakfast offerings will vary by hotel but may include an assortment of cereals, breads, fresh fruit, juices, coffee, tea and milk and may be provided via buffet or menu (at hotel’s discretion) in the hotel restaurant as determined by the participating Radisson®, Park Inn®, or Park Plaza® hotel. Complimentary continental breakfast is not available through room service.
  • Complimentary room upgrade is determined by the participating hotel depending on availability at time of check-in. Upgraded room types will vary, but may include rooms with a higher or lower floor, rooms with preferred view, or recently renovated rooms. All upgrades subject to availability.
  • Elite Point bonus is in addition to the standard Gold Points received for eligible stays while member has elite status. Point bonus does not apply to other point earning opportunities.
  • Early check-in and late checkout are subject to availability upon request at the hotel and may be requested for up to 2 hours prior to or later than the hotel’s published check-in and check-out time provided the elite member has a credit card number on file for the reservation.
  • Roll Over Nights are any elite qualifying nights remaining in member’s account at the end of each calendar year in excess of those used to qualify the member for elite status. Roll Over Nights will be added to the member’s elite qualifying night count for the next year but will not carry over more than one year.
  • Room availability guarantee must be requested via the Elite Member Service line and is only available for an Elite member’s personal guestroom. The 48-hour or 72-hour guarantee is calculated based on noon local hotel time on the intended arrival day. Guaranteed room availability is for a standard room only at standard rates, and is subject to the participating hotel’s standard guarantee and cancellation policy. Free Award Nights or Points + Cash Award Stays are not eligible for the room availability guarantee.  Room availability guarantee is not available at the Radisson Blu Polar Hotel, and does not apply in cases where a nationally or internationally recognized event is occurring within fifty miles of a participating hotel (as determined by Club Carlson).
  • All other Club Carlson terms and conditions apply.

Last Chance for Star Alliance Awards Using BMI Miles

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The last day to redeem for Star Alliance awards using BMI Diamond Club miles is May 31st, 2012 that is this coming Thursday. You cannot voluntarily amend any bookings after this date. Most likely they will have some sort of facility in place for involuntarily changes when an airline drops the route or changes the flight times drastically.

bmi-star-exit

I would encourage trying to get the bookings in as early in the week or this weekend as possible. Back in April before the Lufthansa group of airlines became unavailable for award bookings, it was borderline impossible to get through in the last two days. This will probably happen again this time around as well.

I will probably spend this weekend trying to get my travel plans together for the rest of the year. There will be some trips where using BMI Diamond Club miles would be the best choice.

Hilton HHonors Taking Its Time to Redeposit Points (Weeks)

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Apparently Hilton HHonors is having some sort of computer problems as of late. Not only is the website down more often than usually, but there are problems of getting points credited back to ones account, if an award reservation is canceled as well.

I had two reservations for Conrad Hong Kong; one for Friday using a free stay certificate and points & money award for Saturday. Late on Friday, I decided to go to Macau for Saturday and Sunday nights instead of staying put in Hong Kong. I had done day trips to Macau from Hong Kong previously, but decided to stay there for couple of nights to check out the Grand Hyatt and the brand new Conrad hotels.

The Conrad Hong Kong was able to cancel the stay for the Saturday, but they already informed me that getting the points credited back to my account would take some time, but they would send an email to Hilton for getting them to expedite the process.

I sent an email to Hilton as well and received a reply within couple of hours that it would take 7 to 10 business days (read two weeks) for getting the points back to my account. (I am really impressed how fast Hilton’s Diamond desk replies to emails btw.)

hilton-cancelation-first-reply

Two weeks later, I sent another email to find out what is dragging the process. This time I received a response that they were sending a request to have my award canceled and points deposited back to my account. This would take 10 to 15 business days.

hilton-cancelation-second-reply

This really doesn’t make too much sense. Shouldn’t the points go back to the account automatically if an award is canceled?

Conclusion

You really need to start paying attention to whether Hilton is correctly issuing the number of points that you are due, and that points from canceled reservations actually go back to your account. If I need to cancel a point reservation, I typically check that everything is fine and points back to my account. I hate chasing points that due but not posted due to “computer” problems etc.

Air Canada Aeroplan Conversion Bonus Offer of 20% to 26.7%

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Aeroplan is offering bonus for transfers in from number of loyalty programs excluding US based Amex cards. There doesn’t seem to be a requirement to register for this promotion in advance.

aeroplan-transfer-offer-2012

The bonus is 20% for transfers at 5K, 20K, and 50K levels, 25% at 100K, and 26.7% bonus at 150K.

aeroplan-bonus-miles

My favorite program to transfer out is Starwood Preferred Guest. For transferring 80K SPG would eventually become 125K Aeroplan miles. SPG gives a 5K bonus for every 20K transferred so 80K transfer would actually be 100K when it hits the Aeroplan account. This then gets the additional 25% promotional Aeroplan bump.

Aeroplan used to be one of the favorites Star Alliance programs to redeem international business and first class flights. Award chart adjustment and starting to charge YQ’s (fuel surcharges) for number of redemption partners have made the program less attractive as of late. But if you have some miles sitting on your Aeroplan account and would need to top it, this is the perfect opportunity to do so.

Here is the list of eligible transfer partners:

CIBC Aventura®World MasterCard™ Card, CIBC Aventura® Gold Visa™, CIBC Aventura® Visa Infinite™, CIBC Aventura® MasterCard™ Card, American Express Membership Rewards – Canada, BankAmericard® Power Rewards® credit card, Diners Club® Club Rewards®, Starwood Preferred Guest®, Hilton HHonors™, Marriott Rewards, Wyndham Rewards®, Best Western Rewards, Choice Privileges®, Coast Rewards, Club CarlsonSM, Le Club Accorhotels (Accor hotels), Golden Circle Award, Hertz Gold Plus Rewards, Points.com

Please note that while Membership Rewards® points from U.S. American Express Cardmember accounts may be converted into Aeroplan Miles, their conversion is not eligible for the bonus promotion.

Here are the terms and conditions of this offer:

Maximum 40,000 Bonus Aeroplan Miles can be earned per Aeroplan Member. Bonus offer valid only on conversions made between May 21 and June 18, 2012 (11:59 EST). Bonus Aeroplan Miles will be issued by Aeroplan as follows: 1,000 Bonus Aeroplan Miles will be deposited into the member’s account when the total Aeroplan Miles earned by converting points from any combination of eligible partners programs during the promotion period is between 5,000 and 9,999 Aeroplan Miles; OR 2,000 Bonus Aeroplan Miles will be deposited into the member’s account when the total Aeroplan Miles earned by converting points from any combination of eligible partners programs during the promotion period is between 10,000 and 19,999 Aeroplan Miles; OR 4,000 Bonus Aeroplan Miles will be deposited into the member’s account when the total Aeroplan Miles earned by converting points from any combination of eligible partners programs during the promotion period is between 20,000 and 49,999 Aeroplan Miles; OR 10,000 Bonus Aeroplan Miles will be deposited into the member’s account when the total Aeroplan Miles earned by converting points from any combination of eligible partners programs during the promotion period is between 50,000 and 99,999 Aeroplan Miles; OR 25,000 Bonus Aeroplan Miles will be deposited into the member’s account when the total Aeroplan Miles earned by converting points from any combination of eligible partners programs during the promotion period is between 100,000 and 149,999 Aeroplan Miles; OR 40,000 Bonus Aeroplan Miles will be deposited into the member’s account when the total Aeroplan Miles earned by converting points from any combination of eligible partners programs during the promotion period is 150,000 or more Aeroplan Miles. Conversion of Membership Rewards® points from U.S. American Express Cardmember accounts into Aeroplan Miles are not eligible for this promotion. POINTS.com: Aeroplan Miles procured via a Trade transaction with another member on Points.com are not eligible towards the conversion bonus threshold. BONUS MILE CREDITING: Bonus miles are credited 7-10 days following successful receipt by Aeroplan of a conversion transaction from the partner. Note that some partners may take up to 2 weeks to submit point-to-mile conversions to Aeroplan. All other trademarks are the property of their respective owners.

Why Hotel Websites (Hilton, Hyatt & InterContinental) Are So Unstable?

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When you are trying to make a booking around noon EST and there is a message about a “scheduled” maintenance, you can be 100% sure that there is nothing “scheduled” about it.

Yesterday, for the first time, all these three websites were down simultaneously when I was trying to make some reservations, check prices, and make sure that points/stays had posted correctly.

Hotels are trying to make their very best to channel as many bookings through their websites as possible. The main reason is that travel agents typically get a 10% commission of the room revenue, and websites like Expedia have much higher margins on their prepaid rooms.

Quite often only the bookings made through hotel chains own channels are eligible for stay/night credits and points, unlike with the airlines, where it doesn’t really matter whether you book on the Expedia’s of the world or the airlines own websites. I have always preferred online booking sites like Expedia over the airlines ones i.e. United.com.

This is the reason why it is imperative that the sites are actually up and running. Quite often I make bookings for the same day arrival, and I really don’t want to deal with the phone reservations. Hyatt has probably lost more than 10 stays from me alone in the past 14 months due to the non-functioning website that has these outages several times throughout the week. Sometimes, I have been able to make a reservation using the mobile site when the main site has been out.

I was somewhat surprised that yesterday

InterContinental Hotels Group was down:

down-ihg

Hilton was down:

down-hilton

Hyatt was down:

down-hyatt

Are all these hotel companies buying the infrastructure from the same vendors? Having non-functioning websites at this day and age is totally unacceptable.

New Priority Club Point Breaks List Is Out – Valid Until July 31st, 2012

The new Priority Club Point Breaks list is out, and this time includes quite a few interesting properties like InterContinental Fiji Resort, InterContinental Aphrodite Hills in Cyprus, InterContinental Mauritius, and Indigo Shanghai on the Bund.

point-breaks

The hotels are bookable until the end of July, 2012. It is likely that the most interesting hotels will drop off the list fairly soon. It already appears that the Indigo on the Bund in Shanghai has withdrawn all the award availability until the end of July. It was available earlier when I went through the list.

pb-ic-nan

pb-ic-mru

pb-ic-lca

pc-pvg-indigo-2

There are hotels like InterContinental Kuala Lumpur, which is on the list and where I have stayed several times this year that I would NOT book using the Point Breaks. InterContinental Kuala Lumpur as well as the InterContinental Bucharest are often very inexpensive by InterContinental standards. I have earned in excess of 7K Priority Club points on average per night this year at IC stay and I will always factor that in when making redemption bookings. Also, these inexpensive IC’s help me to qualify for the Royal Ambassador status.

I have stayed at the InterContinental Fiji Golf Resort & SPA back in February and it was a fantastic hotel. The InterContinental Aphrodite Hills in Cyprus is also very nice, but it is very HOT there during the peak of the summer. I was there few years ago for couple of nights when I was on my way to Beirut. The birthplace of the Aphrodite is close by as well as is the Paphos town. You need a car to get around, however.

From the previous list I booked the InterContinental hotels both Manila and Ho Chi Minch City for total of 12 days. Just finished those stays. Although Royal Ambassador/Ambassador benefits don’t officially apply for award stays, quite a few hotels like these two do extend them. I had just wonderful time at both of them (and what a bargain).

Here’s the full list:

Africa

Middle East

ISRAEL
HOLIDAY INN ASHKELON

JORDAN
CROWNE PLAZA HOTEL AMMAN

UNITED ARAB EMIRATES
CROWNE PLAZA HOTEL DUBAI – DEIRA

Europe

ANDORRA
HOLIDAY INN ANDORRA

CYPRUS
INTERCONTINENTAL APHRODITE HILLS RESORT HOTEL

DENMARK
CROWNE PLAZA HOTEL COPENHAGEN TOWERS

FRANCE
HOLIDAY INN LILLE – OUEST ENGLOS

GERMANY
HOLIDAY INN DÜSSELDORF AIRPORT – RATINGEN

ITALY
CROWNE PLAZA HOTEL VERONA – FIERA

LITHUANIA
CROWNE PLAZA HOTEL VILNIUS

POLAND
HOLIDAY INN KRAKOW CITY CENTRE

PORTUGAL
HOLIDAY INN PORTO – GAIA

ROMANIA
INTERCONTINENTAL BUCHAREST

RUSSIA
STAYBRIDGE SUITES ST. PETERSBURG

SLOVAKIA
CROWNE PLAZA HOTEL BRATISLAVA

SPAIN
CROWNE PLAZA HOTEL ESTEPONA – COSTA DEL SOL

TURKEY
CROWNE PLAZA HOTEL ANTALYA

UNITED KINGDOM
HOLIDAY INN EXPRESS EXETER M5, JCT. 29
HOLIDAY INN EXPRESS NEWCASTLE – METRO CENTRE
HOLIDAY INN GLASGOW AIRPORT
HOLIDAY INN EXPRESS GLASGOW – CITY CTR RIVERSIDE
CROWNE PLAZA HOTEL LONDON – GATWICK AIRPORT
HOLIDAY INN OXFORD
HOLIDAY INN PORTSMOUTH
HOLIDAY INN STRATFORD UPON AVON
HOLIDAY INN TAUNTON M5, JCT.25
HOLIDAY INN LANCASTER

Asia

CHINA-PEOPLES REPUBLIC
CROWNE PLAZA HOTEL ZHONGSHAN XIAOLAN
CROWNE PLAZA HOTEL SHENZHEN LONGGANG CITY CENTRE
CROWNE PLAZA HOTEL GUANGZHOU HUADU
HOLIDAY INN HANGZHOU CBD
HOLIDAY INN SHANGHAI SONGJIANG
HOLIDAY INN EXPRESS SHANGHAI NANHUIZUI
HOLIDAY INN EXPRESS SHANGDI BEIJING
HOTEL INDIGO SHANGHAI ON THE BUND
INTERCONTINENTAL WUXI
CROWNE PLAZA HOTEL HEFEI

INDIA
HOLIDAY INN PUNE HINJEWADI

INDONESIA
HOLIDAY INN RESORT BATAM

MALAYSIA
INTERCONTINENTAL KUALA LUMPUR

TAIWAN
HOLIDAY INN EXPRESS TAOYUAN

THAILAND
CROWNE PLAZA RESORT PHUKET PANWA BEACH RESORT
HOLIDAY INN EXPRESS BANGKOK SIAM
HOLIDAY INN RESORT REGENT BEACH CHA AM

VIETNAM
CROWNE PLAZA HOTEL DANANG

Mexico

CROWNE PLAZA HOTEL MEXICALI-BAJA CALIFORNIA
CROWNE PLAZA HOTEL TUXPAN
HOLIDAY INN QUERETARO-CENTRO HISTORICO
HOLIDAY INN MONTERREY-PARQUE FUNDIDORA
HOLIDAY INN EXPRESS AND SUITES MEXICO CITY AT THE WTC
INTERCONTINENTAL PRESIDENTE PUEBLA

Canada

ALBERTA
HOLIDAY INN HOTEL AND SUITES WEST EDMONTON

BRITISH COLUMBIA
HOLIDAY INN VANCOUVER AIRPORT- RICHMOND

ONTARIO
HOLIDAY INN HOTEL AND SUITES OTTAWA-DOWNTOWN

QUEBEC
HOLIDAY INN SELECT MONTREAL CENTRE VILLE DOWNTOWN

Oceania

AUSTRALIA
CROWNE PLAZA HOTEL SURFERS PARADISE

FIJI ISLANDS
INTERCONTINENTAL FIJI GOLF RESORT & SPA

VANUATU
HOLIDAY INN RESORT VANUATU

Central & South America

GEORGIA
HOTEL INDIGO ATLANTA MIDTOWN
HOLIDAY INN ATLANTA-PERIMETER/DUNWOODYIOWA
HOLIDAY INN HOTEL AND SUITES WEST DES MOINES-JORDAN CREEK

ILLINOIS
CANDLEWOOD SUITES CHICAGO/HOFFMAN ESTATES
HOLIDAY INN MOUNT PROSPECT – CHICAGO
STAYBRIDGE SUITES SCHAUMBURG

INDIANA
HOLIDAY INN LOUISVILLE-NORTH (CLARKSVILLE)
HOLIDAY INN TERRE HAUTE
HOLIDAY INN EXPRESS AND SUITES COLUMBUS EDINBURGHKANSAS
HOLIDAY INN OLATHE MEDICAL CENTER

KENTUCKY
CROWNE PLAZA HOTEL LEXINGTON NEAR UK / KEENELAND

LOUISIANA
HOLIDAY INN BATON ROUGE COLLEGE DRIVE I-10
HOLIDAY INN EXPRESS AND SUITES BOSSIER CITY – LOUISIANA DOWNS

MASSACHUSETTS
HOTEL INDIGO BOSTON-NEWTON RIVERSIDE

MARYLAND
HOLIDAY INN COLUMBIA

MAINE
HOLIDAY INN PORTLAND-BY THE BAYMICHIGAN
CANDLEWOOD SUITES DETROIT-WARREN

MINNESOTA
CROWNE PLAZA HOTEL BLOOMINGTON MSP AIRPORT / MOA

MISSOURI
CROWNE PLAZA HOTEL ST. LOUIS AIRPORT
HOLIDAY INN EXPRESS ST. LOUIS AIRPORT- RIVERPORT

MISSISSIPPI
HOLIDAY INN MERIDIAN E – I 20/I 59

MONTANA
HOLIDAY INN BOZEMAN

NORTH CAROLINA
HOTEL INDIGO RALEIGH DURHAM AIRPORT AT RTP
STAYBRIDGE SUITES CHARLOTTE-ARROWOOD

NORTH DAKOTA
STAYBRIDGE SUITES MINOT

NEBRASKA
STAYBRIDGE SUITES LINCOLN I-80

NEW HAMPSHIRE
HOLIDAY INN HOTEL AND SUITES NASHUA

NEW JERSEY
CROWNE PLAZA HOTEL MONROE SOUTH BRUNSWICK
HOLIDAY INN GW BRIDGE-FORT LEE NYC AREA
HOLIDAY INN EXPRESS WEST ATLANTIC CITYNEW MEXICO
CANDLEWOOD SUITES ALBUQUERQUE

NEW YORK
CROWNE PLAZA HOTEL SYRACUSE
HOLIDAY INN ALBANY, NY – WOLF ROAD
HOTEL INDIGO ALBANY LATHAM

OHIO
CROWNE PLAZA HOTEL CLEVELAND SOUTH – INDEPENDENCE
INTERCONTINENTAL CLEVELAND
STAYBRIDGE SUITES TOLEDO – MAUMEE

OKLAHOMA
CANDLEWOOD SUITES LAWTON FORT SILL
STAYBRIDGE SUITES OKLAHOMA CITY-QUAIL SPRINGS

OREGON
HOLIDAY INN PORTLAND-AIRPORT (I-205)
HOLIDAY INN EXPRESS ROSEBURG
HOLIDAY INN RESORT THE LODGE AT RUNNING Y RANCH


SOUTH CAROLINA
CROWNE PLAZA HOTEL CHARLESTON AIRPORT – CONV CTR
HOLIDAY INN HOTEL AND SUITES COLUMBIA-AIRPORTTENNESSEE
HOLIDAY INN OPRYLAND-ARPT (BRILEY PKWY)
STAYBRIDGE SUITES MEMPHIS-POPLAR AVE EAST
HOLIDAY INN CHATTANOOGA – HAMILTON PLACE

TEXAS
CANDLEWOOD SUITES HOUSTON IAH / BELTWAY 8
CANDLEWOOD SUITES DALLAS PARK CENTRAL
HOLIDAY INN HOUSTON-INTERCONTINENTAL ARPT
HOLIDAY INN CORPUS CHRISTI-EMERALD BEACH
INTERCONTINENTAL HOUSTON NEAR THE GALLERIA
STAYBRIDGE SUITES SAN ANTONIO – STONE OAK


UTAH
HOLIDAY INN HOTEL AND SUITES SALT LAKE CITY-AIRPORT WEST

VIRGINIA

CANDLEWOOD SUITES RICHMOND WEST END SHORT PUMP
HOLIDAY INN VIRGINIA BEACH – NORFOLK

WASHINGTON
HOLIDAY INN DOWNTOWN-EVERETT
STAYBRIDGE SUITES VANCOUVER-PORTLAND METRO

WYOMING
HOLIDAY INN ROCK SPRINGS

ALABAMA
CANDLEWOOD SUITES BIRMINGHAM
HOLIDAY INN MOBILE WEST – I-10

ARKANSAS
CROWNE PLAZA HOTEL LITTLE ROCK
HOLIDAY INN LITTLE ROCK-PRESIDENTIAL-DWNTN

ARIZONA
CROWNE PLAZA HOTEL PHOENIX-AIRPORT
HOLIDAY INN HOTEL AND SUITES TUCSON AIRPORT-NORTH

CALIFORNIA
CANDLEWOOD SUITES GARDEN GROVE/ANAHEIM AREA
CROWNE PLAZA HOTEL LOS ANGELES HARBOR HOTEL
HOLIDAY INN EXPRESS AND SUITES BARSTOW
STAYBRIDGE SUITES SAN DIEGO RANCHO BERNARDO AREA

CONNECTICUT
HOLIDAY INN EXPRESS AND SUITES HARTFORD CONVENTION CTR AREA
CROWNE PLAZA HOTEL DANBURY

FLORIDA
CANDLEWOOD SUITES CLEARWATER
HOLIDAY INN EXPRESS AND SUITES TAMPA STADIUM AIRPORT AREA
HOTEL INDIGO MIAMI DADELAND
STAYBRIDGE SUITES JACKSONVILLEGEORGIA
HOTEL INDIGO ATLANTA MIDTOWN
HOLIDAY INN ATLANTA-PERIMETER/DUNWOODY

IOWA
HOLIDAY INN HOTEL AND SUITES WEST DES MOINES-JORDAN CREEK

ILLINOIS
CANDLEWOOD SUITES CHICAGO/HOFFMAN ESTATES
HOLIDAY INN MOUNT PROSPECT – CHICAGO
STAYBRIDGE SUITES SCHAUMBURG

INDIANA
HOLIDAY INN LOUISVILLE-NORTH (CLARKSVILLE)
HOLIDAY INN TERRE HAUTE
HOLIDAY INN EXPRESS AND SUITES COLUMBUS EDINBURGHKANSAS
HOLIDAY INN OLATHE MEDICAL CENTER

KENTUCKY
CROWNE PLAZA HOTEL LEXINGTON NEAR UK / KEENELAND

LOUISIANA
HOLIDAY INN BATON ROUGE COLLEGE DRIVE I-10
HOLIDAY INN EXPRESS AND SUITES BOSSIER CITY – LOUISIANA DOWNS

MASSACHUSETTS
HOTEL INDIGO BOSTON-NEWTON RIVERSIDE

MARYLAND
HOLIDAY INN COLUMBIA

MAINE
HOLIDAY INN PORTLAND-BY THE BAYMICHIGAN
CANDLEWOOD SUITES DETROIT-WARREN

MINNESOTA
CROWNE PLAZA HOTEL BLOOMINGTON MSP AIRPORT / MOA

MISSOURI
CROWNE PLAZA HOTEL ST. LOUIS AIRPORT
HOLIDAY INN EXPRESS ST. LOUIS AIRPORT- RIVERPORT

MISSISSIPPI
HOLIDAY INN MERIDIAN E – I 20/I 59

MONTANA
HOLIDAY INN BOZEMAN

NORTH CAROLINA
HOTEL INDIGO RALEIGH DURHAM AIRPORT AT RTP
STAYBRIDGE SUITES CHARLOTTE-ARROWOOD

NORTH DAKOTA
STAYBRIDGE SUITES MINOT

NEBRASKA
STAYBRIDGE SUITES LINCOLN I-80

NEW HAMPSHIRE
HOLIDAY INN HOTEL AND SUITES NASHUA

NEW JERSEY
CROWNE PLAZA HOTEL MONROE SOUTH BRUNSWICK
HOLIDAY INN GW BRIDGE-FORT LEE NYC AREA
HOLIDAY INN EXPRESS WEST ATLANTIC CITYNEW MEXICO
CANDLEWOOD SUITES ALBUQUERQUE

NEW YORK
CROWNE PLAZA HOTEL SYRACUSE
HOLIDAY INN ALBANY, NY – WOLF ROAD
HOTEL INDIGO ALBANY LATHAM

OHIO
CROWNE PLAZA HOTEL CLEVELAND SOUTH – INDEPENDENCE
INTERCONTINENTAL CLEVELAND
STAYBRIDGE SUITES TOLEDO – MAUMEE

OKLAHOMA
CANDLEWOOD SUITES LAWTON FORT SILL
STAYBRIDGE SUITES OKLAHOMA CITY-QUAIL SPRINGS

OREGON
HOLIDAY INN PORTLAND-AIRPORT (I-205)
HOLIDAY INN EXPRESS ROSEBURG
HOLIDAY INN RESORT THE LODGE AT RUNNING Y RANCH


SOUTH CAROLINA
CROWNE PLAZA HOTEL CHARLESTON AIRPORT – CONV CTR
HOLIDAY INN HOTEL AND SUITES COLUMBIA-AIRPORTTENNESSEE
HOLIDAY INN OPRYLAND-ARPT (BRILEY PKWY)
STAYBRIDGE SUITES MEMPHIS-POPLAR AVE EAST
HOLIDAY INN CHATTANOOGA – HAMILTON PLACE

TEXAS
CANDLEWOOD SUITES HOUSTON IAH / BELTWAY 8
CANDLEWOOD SUITES DALLAS PARK CENTRAL
HOLIDAY INN HOUSTON-INTERCONTINENTAL ARPT
HOLIDAY INN CORPUS CHRISTI-EMERALD BEACH
INTERCONTINENTAL HOUSTON NEAR THE GALLERIA
STAYBRIDGE SUITES SAN ANTONIO – STONE OAK


UTAH
HOLIDAY INN HOTEL AND SUITES SALT LAKE CITY-AIRPORT WEST

VIRGINIA

CANDLEWOOD SUITES RICHMOND WEST END SHORT PUMP
HOLIDAY INN VIRGINIA BEACH – NORFOLK

WASHINGTON
HOLIDAY INN DOWNTOWN-EVERETT
STAYBRIDGE SUITES VANCOUVER-PORTLAND METRO

WYOMING
HOLIDAY INN ROCK SPRINGS

AviancaTACA LifeMiles Buy Miles 100% Bonus

3 Comments

AviancaTACA is about to join the Star Alliance later this year. They have had these buy miles offers few times a year. If you are not a LifeMiles member yet, you cannot participate to this offer. It probably makes sense to sign up so that you can take advantage of their next similar offer that will happen sometime in fall.

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The offer is really simple. LifeMiles will double the number of miles that you buy during the promotional period. You can buy up to 75K miles for $2250 that will turn into 150K LifeMiles after doubling. The price of a mile thus is 1.5 cents.

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I am personally interested in about these LifeMiles as I have been thinking of spending couple of months later this year exploring Central America and northern South America. The airfares tend to be somewhat on the high side in this region, what I have come to expect in elsewhere. I should be able to piece something together by using United Miles on Copa, AA or LA miles on family of LAN airlines, and on AviancaTACA.

I did some award searches on LifeMiles.com and the availability at times is really spotty. Also, they apparently are charging for connections as well. I had some trouble finding a comprehensive award chart, but there is a calculator that shows the number of miles required between an origin and destination. When I was trying price an award, the number of miles required was higher, however.

Havana to Sao Paulo in Business using LifeMiles

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According to the LifeMiles calculator the miles required for a one way in business class is from 30K to 70K on this route. The lowest amount that was shown on the award search was 40K, but then there was an option for business class redemption at 54K miles that would also earn miles.

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The same itinerary prices at 725 GBP on Opodo.

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In this instance buying LifeMiles to use them would have hardly made any sense.

Buenos Aires to Bogota in Business using LifeMiles

This one was supposed to be just 20K in business based on the calculator. The lowest the booking engine was willing to return, however, was 26K LifeMiles.

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That is actually quite ok considering that buying the ticket outright on the same flights would be $1104.

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I was then interested to see what kind of fees AviancaTACA is charging for redemptions. I was really surprised to see that there are no junk fees i.e. fuel surcharges. They only charge the actual taxes.

aviancataca-eze-bog-taxes

Conclusion

You can make this buying LifeMiles to work nicely, if you are redeeming for business class and one ways. The award availability on AviancaTACA is not great, so you probably should plan in advance.

Terms and Conditions

  • This promotion is available between May 1st, and May 31st, 2012, as the last date of purchase.
  • This promotion is available through Avianca and TACA’s Call Centers, LifeMiles.com and Avianca and TACA’s Information Centers, except Colombia where is available only through the Call Center and LifeMiles.com
  • Maximum miles to buy: 75,000
  • Minimum of miles to buy: 1,000
  • Miles must be purchased in multiples of 1,000
  • Maximum number of transactions: 1
  • The amount for purchase of miles is not refundable
  • Each package of 1,000 miles cost USD 30 plus local taxes
  • For Peru residents: each package of 1,000 miles, costs USD 35.4 / S/.94.52. Exchange rate to April 1st, 2012: S/. 2.67. per USD 1
  • For residents in Colombia, the values have to be paid with the Alaico rate from the day of the ticket purchase
  • Form of payment through Call Center and LifeMiles.com: credit card or international debit card. Cash payments are only allowed at Avianca or TACA’s Information Centers

Other conditions

  • Applies only to members enrolled in the program prior to May 1st, 2012
  • Administrative fees apply to redeem tickets
  • The miles transaction receipt will show the total of miles credited to the customer’s account, including bonus, and the total amount charged for the purchase transaction
  • The miles bought and earned with this promotion do not apply to achieve Elite status
  • The amount paid for the miles’ purchase is not refundable
  • The miles are not endorsable
  • The miles are not refundable
  • Award tickets (obtained by accumulation, purchase o mile transfer) have no commercial value and can’t be sold to a third party. If the sold of the ticket is proved, the award ticket becomes invalid and cannot be used for transportation. The member’s account will be eliminated
  • Remember that for the redemption product Seat Sale and Limited Seats the seats might not be available in all flights and/or dates. The product All Seats is always available, you can see the amount of miles required for this product in LifeMiles.com or at your nearest Avianca or TACA Information Centers
  • LifeMiles Terms and Conditions apply

Club Carlson Park Inn by Radisson Promotion Get 44K Bonus Points for a Stay

3 Comments

The registration for the last Club Carlson “Buy one get one for free” promotions is now open. By registering and staying once at any Park Inn by Radisson property by July 22nd, 2012 you can get 44K Club Carlson bonus points. These points are in addition to the regular points that you would earn from the stay. There is a separate promotion for Radisson/Radisson Blu and another one for Country Inn & Suites brands

club-carlson-park-inn-stay-1-get-1-sign-up

This promotion is apparently limited to the first 20000 participants, but I am not 100% sure if they will go by that. When they run the Radisson promotion in 2011, they let the registration be open right until the end. There are likely far more people that sign up for these, but don’t then actually do the required stay.

club-carlson-park-inn-stay-1-get-1-confirmation

You need to watch a short promotional video about the Park Inn by Radisson brand before you can register either using your Club Carlson account number or the email address that you have on file with them. For some reason I didn’t receive a confirmation email that I received for the other Club Carlson promotions.

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When I tried to register again, it did give me a message that I was registered. So, just in case, take a screenshot of your registration.

Stay One, Get One with Park Inn by Radisson

The first 20,000 people to register for the 1 + 1 Stay One, Get One Offer will be eligible to receive 44,000 bonus Gold Points® – enough for a free night at any Park Inn hotel worldwide.

Here is How it Works

  • Register for the Promotion by clicking on the “Register Now” button below. You’ll need to be a Club CarlsonSM member to register. Not a member? No problem, just follow the “Join and Register” link after the video.
  • Watch a short video showcasing Club Carlson and complete the short online form.
  • Complete a qualifying stay at any Park Inn by Radisson around the world between May 22 and July 22, 2012.
  • The 44,000 bonus Gold Points® will be deposited into your Club Carlson account within 6 – 8 weeks of completing your qualifying stay. That’s enough points for a night at any Park Inn by Radisson around the world.Register and Book your Stay Today!

AND, the 44,000 bonus Gold Points are in addition to the number of standard Gold Points awarded for your stay. PLUS, if you book your stay on parkinn.com you will earn at least an additional 1,000 bonus Gold Points with our online booking bonus.

Here are the terms and conditions of this promotion:

The “1+1 Stay One Night, Get One” Promotion (“Promotion”) is available only to Club CarlsonSM members. To be eligible for the Promotion, members must register online for the Promotion at http://www.parkinnoneplusone.com (“Promotion Registration”), provide their Club Carlson member number at the time of reservation or check-in of the Qualifying Stay, and then complete one Qualifying Stay at any Park Inn hotel worldwide (“Participating Hotels”). Guest must check in for the Qualifying Stay on or after May 22, 2012 and check out must be completed no later than July 22, 2012 (“Promotion Period”). A “Qualifying Stay” is defined as a stay of one or more consecutive nights in the same room at a Participating Hotel regardless of the number of check-ins or check-outs on a rate for which Gold Points are awarded in accordance with the Club Carlson Program Terms and Conditions. Guest must be present at the Participating Hotel at both the time of check-in and check-out, enrolled in Club Carlson at or before the time of check-in, and registered in the Promotion no later than the time of check-out (to enroll in Club Carlson, visit www.clubcarlson.com). The first 20,000 guests who complete the Promotion Registration will receive 44,000 Bonus Gold Points after the completion of their Qualifying Stay. After the first 20,000 Promotion Registrations, every guest who completes the Promotion Registration will receive 15,000 Bonus Gold Points after the completion of his/her Qualifying Stay. These Bonus Gold Points are in addition to the standard Gold Points awarded for a stay. Only one Club Carlson account per Qualifying Stay will be credited with the Bonus Gold Points. Maximum of one Bonus Gold Point award will be credited to a member with a Qualifying Stay under the Promotion regardless of the number of Qualifying Stays completed by the member during the Promotion Period. Allow 6-8 weeks for the Bonus Gold Points to post to the member’s account. The Promotion and Gold Points are subject to all Club Carlson Program Terms and Conditions. Rates for each night of a Qualifying Stay may vary and promotion is subject to availability. Promotion void where prohibited by law. To the maximum extent permitted by law, Park Inn reserves the right to add, modify or discontinue these terms and conditions or the Promotion at any time with or without notice. Park Inn is not responsible for: interrupted or unavailable network, server or other connections, miscommunications, computer hardware or software or technical failures, Internet Service Provider/network/website accessibility or availability, garbled or jumbled transmissions or other errors of any kind, whether human, mechanical or electronic; including without limitation the incomplete, incorrect or inaccurate capture of Promotion Registration information and any late, lost inaccurate or misdirected Promotion Registration information. By participating in this Promotion, you agree and consent to these terms and conditions.

Club Carlson Park Inn by Radisson 44K Bonus Points for a Night About To Start

2 Comments

Club Carlson is simultaneously running a stay one get one promotion with three of its’ brands. They have already launched the Radisson/Radisson Blu Big Night Giveaway and Country Inn & Suites Stay 1 Get 1-promotions. The enrolling for these two has been now open for a week.

club-carlson-park-inn-stay-1-get-1

You can start signing up for the Park Inn by Radisson version in less than 24 hours. The registration will be open from noon CET on May 22nd, 2012.

You will receive 44K Club Carlson bonus points after one paid stay at any Park Inn by Radisson property.

Although the promotion is branded Pay 1 Get 1, you can actually do much better as well. You can use the points for any Club Carlson property that start at 9000 points per night. The high end properties require 50000 points per night.

British Airways Avios Redemption Sale 25% Off Selected Destinations

British Airways is offering an award sale for number of destination where you can save 25% of the miles used for World Traveler (economy) and World Traveler Plus (premium economy). You need to make the booking by May 30th, 2012 for travel until the end of 2012. These discounted prices will automatically show up when you make a redemption booking using miles on BA.com.

british-airways-avios-sale-25-off

This offer also works one-way to/from London to any of the cities offered. Typically airlines price one-ways at much higher price than return tickets. So, if you happen to need an one-way ticket from/to any of these cities, it might pay to check out the availability using Avios as well.

baritish-airways-sale-zone-5

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This sale is not that great to redeem for any of the competitive destinations. I just plugged in a RT trip to Dubai in some random dates in October and the savings using 30K Avios were paltry 71 GBP. Also, the revenue ticket would have earned some miles and TP’s (BA’s version of Elite Qualifying Miles) as well.

Avios 30K + taxes/fees of 407.36 EUROS for London to Dubai return

ba-lhr-dxb-avios

Price on Expedia.co.uk 396.99 GBP for London to Dubai return

ba-lhr-dxb-expedia

Then I tried to check out the one-way pricing from one of my favorite cities in the North America – Montreal. The BA.com was able to price the one-way correctly requiring 15K Avios and 199.86 Euros in taxes and fees. The same flight would cost $1379.70 on Expedia. So, there are definitely some savings to be had.

Avios 15K + taxes/fees of 199.86 EUROS for Montreal to London one-way

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Price on Expedia.com $1379.70 for Montreal to London one-way

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Conclusion

This promotion makes sense if you choose non-competitive destinations, where the fares are on the high side, or travel one-way. As my Dubai examples proves, it doesn’t make sense to redeem for some destinations at all, when the fares are low. The British Airways charges very high fuel surcharges even on award tickets.

Here are the terms and conditions of this promotion as they can be found on Avios.com:

 

Terms and conditions

Hotels

All bookings are strictly subject to availability and Avios terms and conditions. Offers are correct at time of going to press, but subject to change. Single supplements may apply.

Flights

1. This promotion is only open to Eligible Participants. An Eligible Participant is aged 18 years or over, who is a member of the Avios scheme or British Airways Executive Club. Avios Group (AGL) Limited and British Airways reserve the right to verify the eligibility of Eligible Participants.
By taking part in this promotion, Eligible Participants confirm that they accept the terms and conditions set out below.

2. To participate in this promotion, Eligible Participants must log in and book by 23.59 on 30 May 2012, and redeem a Qualifying Flight using Avios or Avios & Money (subject to the relevant Avios price options as indicated on ba.com) between 16 May and 31 December 2012 inclusive (the Promotional Period). The closing date of this promotion is 23:59 on 30 May 2012.

3. A Qualifying Flight is a single sector or return redemption flight in World Traveller, and World Traveller Plus cabins for the following British Airways routes: London Heathrow to Haneda, Tokyo; Narita, Tokyo; Shanghai; Beijng; Bangalore; Mumbai; Delhi; Boston; Philadelphia; Montreal; Toronto; Dubai; Bermuda; Newark and JFK and London Gatwick to St Lucia.

4. In relation to a Qualifying Flight, customers are permitted to fly on any BA mainline scheduled services with a BA prefix, but not on services operated wholly or partly by BA’s franchisees, codeshare partners or oneworld? alliance members. For the avoidance of doubt travel in First class, Club Europe, Euro Traveller or Club World are not Qualifying Flights and not considered as part of this promotion.

5. All Qualifying Flights (including any return leg of the journey if booked) must be completed between 16 May 2012 and 31 December 2012.

6. Eligible Participants who book and redeem a Qualifying Flight will qualify for the special rate of 25% less Avios.

7. Taxes, fees, charges and surcharges are not part of this promotion and must be paid in full at the time of booking.

8. If an Eligible Participant uses Purchased Avios to pay for reward flights, the reward flights are still subject to the applicable taxes, fees, charges and surcharges, which must be paid in full at the time of booking.

9. This offer only applies to new bookings made within the Promotional Period.

10. Flights are subject to availability and capacity control in redemption class, and are subject to Avios and British Airways Executive Club Terms and Conditions. Avios Group (AGL) Limited and British Airways do not accept any responsibility in the event that Eligible Participants are unable to book a Qualifying Flight.

11. Eligible Participants must quote their Avios Membership Number or their British Airways Executive Club Membership Number when booking their Qualifying Flights and also at check-in for both the outbound and return sections of their journey.

12. No cash or credit alternative will be offered.

13. Avios Group (AGL) Limited and British Airways reserve the right to cancel or amend the terms of this promotion, without notice, in the event of major catastrophe, war, civil or military disturbance, earthquake or any actual, anticipated or alleged breach of any applicable law or regulation or any other similar events.

14. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English Courts. Promotional materials form part of these terms and conditions.

15.The Promoter is: British Airways Plc (“BA”), Waterside, PO Box 365, Harmondsworth, West Drayton UB7 0GB. Registered No. 1777777.

 

Last Chance to Buy BMI Diamond Club Miles 20% Extra (Can Transfer to Avios) and Redeem on Star Alliance

British Midland is winding down its operations as BA bought it back in April. You can still redeem BMI Diamond Club miles for Star Alliance flights excluding Lufthansa Group (Lufthansa, Swiss, Austrian and Brussels Airlines) until the end of May. As a matter of fact, I need to get last few redemption bookings in rather sooner than later.

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BMI just emailed an offer to buy Diamond Club miles and they will throw in 20% extra. During the sale 24K BMI Diamond Club miles will set you back 255 GBP that is around $400. Note that there is no special link for this offer. It will show up automatically, when you go and buy the miles.

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Later in the summer you can freely transfer BMI Diamond Club miles to British Airways Avios. You can think of this BMI offer as if you are buying Avios, if you happen to need more after beginning of July.

There are great bargains from Europe to burn BMI miles to places like Maldives that I wrote about, and for intra-Asia/Pacific C/F. You will pay hefty fuel surcharges, but the number of miles needed is much lower compared to other programs.

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