American Airlines FA Gailen David’s “Aluminum Lady” Parody Might Get Him Fired


American Airlines has always been very sensitive about its employee’s participation in social media and frequent traveler websites. Now Gailen David, the American Airlines purser behind these videos, is being disciplined and possibly fired.

The management and employee relationship has never been too good at American Airlines. Now that the airline is going through the chapter 11 bankruptcy proceedings and dumping is defined benefits pension plan to government run pension benefit guaranty corporation, better known just as PBGC, the relationship is becoming even more tense. The employees are going to have to accept a haircut of the future benefits as the maximum benefits under the PBGC are capped.

But I found these videos to be quite entertaining to say the least:

You can read about the issue and the letter that was sent to Gailen David by American Airlines at WeWantOurMoneyBack-website.  The Gailen David’s own blog can be found at Dear Sky Steward-website.

Getting Secondary Immigration Inspection?


If you travel a lot, you will eventually get a secondary or even a tertiary immigration inspection. This has happened to me three times over the years. I have had hundreds of international border crossings so the chance of getting one is low.

Normally some of the passengers are automatically flagged for a secondary due to information received from the airlines regarding the routings etc.


1. Getting a secondary & tertiary when entering Israel at Tel Aviv

Few years ago, I was entering Tel Aviv when Israel and the Hamas of Lebanon were exchanging some small missiles. All went good until the guy at the passport control saw that I have previously visited Lebanon using the same passport. I was referred to a secondary immigration.

They were very interested to know why I would be visiting Israel during the “war”. I just replied that I hadn’t seen any missiles hitting Tel Aviv on CNN. Questions like this went for a while and then another person joined the interrogation. They were interested who my father’s father is and what was his profession. I had no idea as he had died sometime in the 50’s. Nonsense questions like this went for a while.

Quite frankly I was really getting annoyed at that point. I really had no other reason to visit Tel Aviv than to see the city and had some fun time. Finally they deemed that I was no danger to Israel and was ok to admit. I requested them NOT to stamp my passport as I was going to visit some Arab countries later that you cannot enter using a passport that has a stamp from Israel. They stamped it nevertheless.

2. Secondary in Canada after entering the county third time in two weeks’ time

This was actually quite funny. I entered Canada three times in two weeks. Once from Havana on a direct Air Canada flight and twice from Cote D’Ivoire via Dubai on Emirates. I probably shouldn’t have commented the border agent that she was processing me a week ago as well.

The secondary was the fastest ever. Took my passport, asked couple of questions and off I went.

3. Secondary in Auckland due to very complicated itinerary

In this case I had been flagged due to complicated routing. They couldn’t understand why someone with a Finnish passport would travel from Colombo to Rarotonga via New Zealand and then to the US via Europe. The reason of course was a very good business class fare.

This was probably the most throughout inspection. Two guys went literary through everything that I had in my carry on and on the checked in bag while carrying a nice conversation. I was more amused what was happening on the nearby table where they had pulled some poor Chinese that gave all the wrong answers to the questions he was asked.


Only the secondary in Tel Aviv was uncomfortable due to the time it was taking and the questions asked that didn’t bear any meaning. The one in Canada and New Zealand were rather pleasant. If you get selected for one, just take it with a pride. It will be a nice story to tell, although might be bit unpleasant at first.

Fairmont Peace Hotel, Shanghai, China – Review Of My Stay


Earlier in the week I had twenty hour transfer in Shanghai. I had one award night with Fairmont that I could apply a suite upgrade as well. 

These were both about to expire later this month so it made sense to use them for a stay in Shanghai, and I am glad that I did.

Hyatt’s Dining & Spa (Earn & Redeem Gold Passport Points Even When Not Staying At) Participating Hotels

Last year Hyatt announced their latest Hyatt Gold Passport enhancements earning of points for dining and spa treatments even when not staying at the hotel, and the ability to burn points for the same services as well. Starwood has had both of these going on for years. As a matter of fact you can use your Starpoints, probably shouldn’t, for anything on your folio when checking out.


hyatt-dining-and-spa-redemption-charthyatt-dining-and-spa-redemption-chart-valueThe value for Hyatt Gold Passport points is from a low of $0.005 to $0.0083 when redeemed for these services. These values are simply put terrible, and nobody should bother.

Here is a list of participating properties right now. During the year this will expand to cover all the properties.

Participating Hotel Restaurant Locations

Hyatt Dulles
Hyatt Regency Baltimore
Hyatt Regency Cambridge
Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina
Hyatt Regency McCormick Place
Hyatt Regency Philadelphia at Penn’s Landing
Hyatt Regency Phoenix
Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
Hyatt Place Albuquerque Airport
Hyatt Place Detroit/Utica
Hyatt Place Phoenix/Gilbert
Hyatt Place Phoenix/Mesa
Hyatt Place Richmond/Arboretum
Hyatt Place Sterling/Dulles Airport-North
Hyatt Place Tempe/Phoenix Airport
Hyatt Place Tucson Airport

Participating Hotel Spa Locations

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina
Hyatt Regency Clearwater Beach
Hyatt Regency Lost Pines Resort and Spa
Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

Hilton’s New Points and Money Rewards Can Make Sense at Times – Case Hilton Fiji


Couple of hours ago I was looking at various hotel options for tonight in Nadi (Fiji). I was still in Auckland, but had to make a decision where to stay for the first night.


I knew that I was going to stay at the Hilton for a night during my week-long stay on the island. The paid rates were in the $270 to $300 range including taxes (418 FJD ++). I still had six free night certificates left from a recent promo, but it would have been a waste to use at Hilton Fiji when their point rates starts just at 35K per night, that is low for a Hilton.


Normally these premium room & points and money rewards don’t make too much sense. I was surprised, however, that the rate for Hilton Fiji was 17500 HH + 110 FJD per night. I value HH maybe around half of a cent and 110 FJD is $63. My “cost” thus would be $150. Of course you would need to take into account the number of points and BD miles that I would have earned by paying the $300 rate. But, I consider this to be a fair deal.

I have a hunch what is happening here. When hotel chains calculate the category for a hotel it is normally based on the ADR (average daily rate). Hilton Fiji is probably dumping a lot of inventory through consolidators and package gravel agencies to bring the ADR far lower than the rate displayed on



Targeted American Airlines HVCAA Promotion for Double Redeemable Miles & 25K EQM for Executive Platinum Status?


American Airlines is apparently trying to win more business by sending targeted offers for double redeemable miles and accelerated qualification for Platinum or Executive Platinum status. This is not surprising considering that the airline is going through the chapter 11 bankruptcy reorganization process.


A FlyerTalk member kwysocki posted a copy of an email received from American Airlines regarding this:

At American Airlines, we value your business and want to see more
of you. That’s why we’re offering two exciting promotions, exclusively for you.

First, you can earn double American Airlines AAdvantage® miles on all purchased, published fares for travel on American Airlines, American Eagle or the AmericanConnection® carrier between February 8, 2012 and
May 31, 2012.

Second, we’re offering you the opportunity to qualify for AAdvantage Platinum® or even AAdvantage Executive Platinum® status at an accelerated rate.

Between February 8, 2012 and May 31, 2012, simply fly the required number of base miles as outlined below on American Airlines, American Eagle or the AmericanConnection carrier. Elite-status membership earned through this special promotion will be valid through February 28, 2013.

We know you’ll appreciate the unique privileges of AAdvantage Platinum or AAdvantage Executive Platinum status, including:

AAdvantage Platinum
• 72 hour upgrade window
• 100% mileage bonus on select elite-qualifying flights
• Priority Baggage Delivery
AAdvantage Executive Platinum
• Unlimited complimentary upgrades confirmed at 100 hours pior to departure (subject to availability)**
• Eight (8) one-way Systemwide Upgrades+
• Expanded MileSAAver® award availability for you and one companion
• Waived ticketing service charges and AAdvantage change and reinstatement charges
For complete details on all AAdvantage elite-status benefits, visit

Simply click the button below to login and register for this promotion using the Promotion Code HVCAA prior to travel and by 11:59pm CT on February 29, 2012.

This is an exclusive offer only for members who receive this email from American Airlines and register online
to participate.

Although it is rather unlikely that you would get the double miles and the offer of getting EXP for 25K EQM during the promotional period, it never hurts to register and see what happens. Especially, if you already have flights coming during the period. You can sign up at by using the HVCAA promotional code and you American Airlines AAdvantage number. The system will confirm your registration, but it doesn’t guarantee that you would get the benefits if you were not targeted.

Hilton Tokyo Narita Airport Hotel, Narita, Japan – Review of My Not So Perfect Stay


This was my first Hilton hotels stay for a while that wasn’t satisfactory. Part of the reason might be that I can get easily cranky when coming off from a long flight and things quite doesn’t work out.

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Problems that I encountered at the Narita Hilton:

1. When I book an airport hotel I expect that a hotel runs an airport shuttle more often than once an hour. During the day Hilton’s shuttle bus only runs very limited schedule that is borderline useless. Who wants to wait 50+ minutes for a hotel shuttle?

2. No Bellman working at the entrance for helping with the bags.

3. Front desk had a very limited understanding of the English language.

4. Apparently no upgrade, although upgradeable rooms were available at

5. Front desk refused to reimburse the 2000 yean taxi costs from the airport that I requested due to borderline nonexistent bus schedule.

6. Requested to speak with the GM that didn’t happen.

7. Apparently was given a key to the wrong room first. The front desk staff was running after me when I got to the 10th floor. Then the key didn’t work on the room on the 11th floor.

8. No wireless internet at the rooms and had problems with the wired connection. Wired problem was solved when a new router was brought in.

And no, I don’t believe that the hotel really is this bad. What I have learned from my yearly 300+ hotel stays from 2004 is that when things starts going wrong everything just escalates. When the arrival experience is subpar it starts to define the entire stay unless hotel proactively “corrects” things, which Hilton Narita didn’t do.

The price that I got the hotel at the was an AAA rate of 8700 yens. I think that the price was fair. When I was trying to find the name of the hotel GM, I came across their Facebook promo. If you like the hotel on their Facebook page, you are eligible for a rate of 5000 yen and like 5 discount coupons. I made the second booking, while I was already checked in at the hotel, and just notated on the comment section that I would like to switch my AAA rate to this promotional rate. My rate had been changed before checking out to this promotion without any further interaction from my part. Also the hotel had slipped in under the door the discount coupons associated with this promotion.

The Room

The room I had fairly normal sized but was starting to look dated, although it had been maintained well. It took some time for me to figure out how to turn out all the lights. It wasn’t very intuitive. The room I had faced the Narita airport.

Fitness Center


Fitness center was open 24 hours a day. During the night hours you could access it through alternate entry. When I went there 5:30AM there was already more than ten people. When I looked at the sign in sheet, everybody else was a crew member. Apparently this hotel is mainly used for airline crews that is not surprising considering the proximity to the airport.


The breakfast was served at their main buffet. The selection was fine, although not very extensive.


Overall, I wouldn’t mind staying there again, if the price is right, even considering the flaws I had during my stay. They must do some work with the hotel soon. It is starting to look somewhat dated.

Lifetime Hyatt Gold Passport Diamond Status Requirements


Last week Starwood announced their lifetime Platinum status requirements that are 500 nights and 10 years as a Platinum member. Hyatt has had their lifetime Diamond program already for quite some time. You won’t find any information about it from the Gold Passport website but the qualification requirements aren’t secret.

Here’s what you need to get lifetime Hyatt Gold Passport Status:

1. You must have earned 1000000 BASE points that is $200000 in spending. Note that only stays that are credited to points will qualify.

2. You must have been a Gold Passport member for 10 years.


One thing to note that base points are not the same as the lifetime points you can see in your Gold Passport account. Lifetime points include all the Hyatt points that you have earned from number of sources i.e. bonus points, credit card points, transfer points etc. Hyatt Gold Passport base points are only the points that you have earned from your stays based on the revenue before any bonus points. There is no other way to find the number of base points that you have earned than to call the Hyatt Gold Passport customer service.

The huge negative for me is the fact that all the stays that I have credited towards airline miles don’t count towards lifetime status at all. Hyatt has run quite a few attractive airline related bonus offers with Virgin Atlantic, United Airlines, American Airlines, and even with Southwest, when it hasn’t made any sense to credit the stay towards Hyatt points.

Overall this requirement is quite difficult to achieve. Let’s say that you have 50 Hyatt nights per year and the room revenue is $150 per night. It would take you 27 seven years to qualify for lifetime Diamond status with Diamond.

I will most likely expire before hitting the lifetime Diamond requirement with Hyatt Gold Passport. Not so with Starwood and Marriott.

Withdrawing Money from the ATM’s at the London Heathrow Airport? Don’t Fall on the Travelex Currency Conversion Scam.


In November, I wrote about Dynamic Currency Conversion (DCC) problems that I had with number of hotels in China. I continue seeing this practice with quite a few ATM machines as well where operators are trying to extract extra profits from travelers.

Here is an example from London Heathrow airport on Monday. I had a booking with an airport hotel and needed some cash for the cab or the bus. There are number of ATM’s all over the places that are praying for clueless tourists.


Again, the ATM shows that there is NO-COMMISSION in very large font and the exchange rate from pounds to euros. On the lower right, however, on a very small font is the admission that they charge 5.5% margin in top of the wholesale rate. If this “margin” is not a commission, what is it then?

Quit a few card companies have stopped charging for currency conversions altogether. These foreign currency transactions are processed through MasterCard and Visa networks at competitive rates. Some card issuers do charge for a foreign transaction fee regardless in what currency the transaction is made. So, even if you withdraw the money in your local currency after the DCC, your bank might still charge their fees.

My advice has always been to decline these automatic currency conversions unless you want the ATM operators to make quite a few extra bucks out of you.

Sheraton Abu Dhabi Hotel & Resort, UAE, -Review of My Stays

The Sheraton Abu Dhabi Hotel & Resort is conveniently located in the front of the Abu Dhabi corniche relatively close to the tourist club area and to the old downtown. I stayed there three or four times between October and December last year.

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They had a road construction going in front of the hotel during my stays, but I think that it must have been completed by now. It was bit difficult to get in a taxi because they had to make quite a few turns before finding the right driveway to the hotel’s entrance.


There is a club lounge, but you need to check in at the front desk even if you are a club level or SPG Platinum member. In all occasions, I hadn’t been upgraded to a suite in advance. Few words with the front desk, and at least once a phone call or two, made the suite happen in all of my stays.


Video review of a suite 547

Video review of a suite 318

The suite that I had was different every time but the basic layout was about the same. Please note that the two videos are from different suites as are the photos that I took. You can get a very good idea and feel about the suites that Platinum members can expect to get there.


All of the suites had a spacious living room, kitchenette with a full refrigerator, and a bedroom with a bathroom/shower. I did appreciate the fact that the furniture was in the Middle Eastern style.


Club Lounge

Marriott Elite Buy Back Promotion – Buy Back Your 2011 Elite Status


Marriott has run this promotion yearly, where you can buy back the elite status you had the previous year, but lost due to not enough stays. As always the promotion runs from February 1st to April 2nd.


40000 Marriott Rewards points to buy back Platinum status

25000 Marriott Rewards points to buy back Gold status

7500 Marriott Rewards points to buy back Silver status

You can only buy back the elite status that you had the previous year. If you were Gold in 2011, you cannot buy back Platinum in 2012. You can buy Marriott Rewards points up to 50K per year in increments of 1000 points at $12.50 per 1000 points.

Does it make sense to buy back the status?

1. I would only buy back Platinum, if I had high number of planned stays at international properties where Platinum treatment is superior to that in the United States. Although suites are not officially part of the Platinum upgrades, you can get them regularly at international properties. Also the welcome amenity of bottle of wine and a cheese plate is quite common.

2. Buying back Gold status is easier choice. I would most likely do it because then you would be eligible for concierge floor upgrades and lounge access/breakfast.

3. Buying back Silver? Nah. Just get the Marriott Rewards credit card and you will get the Silver status automatically.

Another suggestion for keeping the 2011 status.

Marriott Rewards is known for not downgrading their elite members automatically even when you haven’t had enough stays. If you did get downgraded, it doesn’t hurt to give them a call or send an email and plead your case. You might be positively surprised.

Why Airlines Love Fuel Surcharges YQ’s/YR’s?


The fuel surcharges have found their way into the fares in the past 10 years. Airlines are trying to justify this by the increase in jet fuel price, and for the ease of changing fares by adjusting fuel surcharges alone.

But in reality these fuel surcharges are nothing more than an eloquent “scam”, if I may use that rather strong word. Jet fuel is cost of doing business for the airlines as are the wages of employees and plane leases.

Here are five reasons why airlines love these fees:

1.  Airlines discount business and first class tickets heavily for corporate clients. The discount only applies to the base fare.

2. Airlines pay travel agent commissions based on the base fare without fuel surcharges.

3. Sometimes airlines can advertise cheaper fares hiding the fuel surcharges to taxes/fees component.

4. Most of the non-US airlines charge fuel surcharges on award tickets.

5. Possible tax advantage. Some countries tax airline ticket purchases. Taxes may not apply to fuel surcharges.

Fuel Surcharges on award tickets?

Most of the US based airlines don’t charge fuel surcharges on award tickets, Delta is the biggest exception and American Airlines when British Airways flights are involved. The situation is different elsewhere though. Travelers need to pony up significant amount of money to pay for fuel surcharges that make redeeming miles for economy travel very bad proposition.

The other day, I made rather complicated award using Continental miles that would have been expensive had they collected fuel surcharges as well.

Here is the breakdown how much the YQ’s/YQ’s would have been:

Lufthansa business class HEL-MUC 39 EUR = $51

Lufthansa business class MUC-LHR EUR = $51

Virgin Atlantic business class LHR-NRT 150 GBP = $236

ANA business class NRT-PVG 4800 YEN = $63

Thai Airways business class PVG-BKK 521 CNY = $83

Thai Airways business class BKK-AKL 5350 THB = $173

Air New Zealand business class AKL-NAN 6 NZD = $5

Carrier specific fuel surcharges would have been total of $662 for this routing. Because Continental doesn’t charge these, I only paid the REAL taxes of $120.10.

As you can see from the example above the fuel surcharges that Air New Zealand charges are very low compared to other airlines. If you are redeeming from a program that charges fuel surcharges, you can save significant amount of money by routing your trip on carriers like NZ that doesn’t participate to this dodgy practice.

Continental Award Ticket HEL-NAN Success On Lufthansa, Virgin, ANA, Thai & Air New Zealand


Every now and then, I am going to write about award reservations that I have booked for myself, and that I consider being of good value. Most of my award trips are complicated and some might consider them unorthodox. I hope that my examples might give ideas how to best use the miles for international premium class tickets.


I don’t normally book award trips months or sometimes even weeks in advance. For the past month I had been visiting family and friends in Finland, and decided that it was about the time for me to continue on my journey.

Last month Continental announced that they are ending the frequent flyer partnership with Virgin Atlantic. I haven’t tried Virgin Atlantic’s Upper Class product so decided to piece something together as Continental allows one to mix their partner airlines and Star Alliance carriers on the same award tickets.

First, I was thinking of flying to Sydney. I have been to Sydney for couple of times before so it wouldn’t have been something new for me. The business class award from Europe to Australia/New Zealand is 65K CO miles. By throwing in another 10K I could make it all the way to Oceania. My award ticker to Colombo (CMB), Sri Lanka, where my next paid trip starts, would be using BMI miles that consider Australia/New Zealand/Oceania as the same zone.


I then decided to have a look at the Air New Zealand’s pacific coverage again. I have already visited Nuku Alofa (TBU) on my round the world United Airlines business class award ticket and Raratonga (RAR) on a “special” Al Italia business class fare.  Papeete (PPT) has always been on my radar, but I was thinking of going there later this year and then hop to South America via Easter Islands (IPC).

Quite a few of the islands no longer have business class service at all. Apparently Air New Zealand has gone the LCC route and eliminated the premium cabin from many of the routes. When I flew to the Rarotonga on NZ they still had business class even on the narrow body planes.

As I was going to the islands, I decided that it would be ok to visit two islands and just pay for a one-way revenue ticket in between them. I nailed down Fiji (NAN) and Apia (APW). Award tickets in business class were widely available to/from Apia on the weekly 763 service, but the award availability back from Fiji to Auckland was non-existent.


So using Expterflyer, paid service that has access to Air New Zealand award inventory, I could search week at a time for I (business class redemption bucket) class award availability to/from Fiji and Apia. You can also use Continental’s website for searching for NZ’s award availability. After I located the date for my AKL-APW flight, I had to start building the itinerary for other flights. For some dates Continental was even able to find award availability from Helsinki to Apia, but it wasn’t the routing that I was after.

Virgin Atlantic had quite good upper class award availability on their Asian routes. After I had found all the flights that I could live with; HEL-MUC-LHR on Lufthansa, LHR-NRT on Virgin, NRT-BKK-AKL on Thai, and the last leg AKL-APW on Air New Zealand, I placed a call with the Continental’s Platinum line. The agent was able to see and book all the flights. The taxes for this itinerary were $92.49. I tried to book the less complicated version of this at the but never got past through the dreaded error messages.

Soon I realized that I had made a mistake. There was no way of me getting back from Fiji to Auckland using an award as there was absolutely no availability. I decided that it would be better for me to fly to Fiji and then buy one-way from Fiji to Apia, and have another redemption ticket starting from there.

The only problem was that I would need to partially build my itinerary again because the flight from Auckland to Fiji would be on 11th of February instead of 9th of February to Apia.


The solution for problems like this is to build long transfers (less than 24 hours) that are not considered stopovers somewhere along the itinerary.  Star Alliance is so well presented in Asia that “forcing” an unnecessary connection or two is rarely a problem. From Narita to Bangkok you could have natural connections point in cities like Manila, Taipei, Seoul, Shanghai, Beijing, Hong Kong, Singapore, and Hanoi just to name a few. I decided to settle for Shanghai as I had one fee Fairmont suite night about to expire later this month and the Fairmont in Shanghai is supposed to be a good one.

So my final itinerary was:

HEL-MUC-LHR using Lufthansa on 5th – overnight in London on 5th

LHR-NRT on using Virgin Atlantic on 6th – overnight in Narita on 7th

NRT-PVG on ANA on 8th – overnight in Shanghai on 8th

PVG-BKK-AKL on Thai on 9th – overnight in Auckland on 10th

AKL-NAN on Air New Zealand on 11th

Continental didn’t have any problems amending the original itinerary and reissuing the electronic ticket. The taxes went up only by $27.61. The total number of miles was still the same 85K and the total taxes came to $120.10. The whole thing was booked bit more than 24 hours before the first flight.

I do understand that complicated itineraries like the one above are not for everyone. I don’t mind the overnight stays in London, Narita, Shanghai, and Auckland at all before reaching my destination in Fiji.

My tips:

1. It is an absolute myth that there is no award availability on short notice – quite the contrary. Often airlines dump unsold business and first class inventory to award buckets few days before of the scheduled flight.

2. Start with the bottleneck segment first. In my case it would be the Auckland to NAN/APW. Then work backwards.

3. Sometimes you need to build long transfers (less than 24 hours) to get awards work. Consider these as mini stopovers.

4. Have access to the right tools. Over the years I have found both KVS and ExpertFlyer to be invaluable. You can use airline websites like Air Canada’s Aeroplan,, and ANA’s SkyWeb to search for Star Alliance award inventory.

5. Write down the flight numbers/times and feed them to the airline agent one by one.

6. Have patience. Some airlines are very strict when it comes to allowable routings i.e. AA when some others i.e. US Airways and Continental are more relaxed. Know the rules.

7. Be nice to the agent who tries to book your flights. Sometimes their systems might have limitations and not always the award inventory is the same across the alliance. It could be carrier or even the point of sale dependent.

8. Enjoy your trip!

Hilton HHonors Is Now Sending Emails Regarding The Enhanced Diamond Benefits

It took some time for Hilton to start sending emails about the new Diamond member benefits that started on January 18th. Emails are just going out so no need to worry if you haven’t received yours. You can visit the Hilton’s page devoted to these changes following this link.


Here is the recap of the changes for Diamond members:

1. There are no changes for Diamond members staying at Embassy Suites, Hilton Garden Inn’s, Hampton Inn & Suites, Homewood Suites, Home2 Suites, and Hilton Grand Vacation Locations.

2. Previously Diamond member had to choose between the MyWay 1000 extra bonus points in lieu for breakfast/upgrade. This is no longer the case. You will automatically receive the upgrade + breakfast + 1000 bonus points at Waldorf Astoria (no breakfast benefit), Conrad, DoubleTree, and Hilton hotels.

3. Now the upgrade pool also includes SUITES that before were excluded. This applies for Waldorf Astoria, Conrad, DoubleTree and Hilton properties. At the same time the upgraded rooms are no longer just executive rooms but view and other lower category rooms as well.

4. Executive Lounge access is no a guaranteed benefit of Diamond status.

We’ll need to see how these changes work through all the hotels. Personally I am most excited about the possible suite upgrades. At least it is now explicitly stated that suites are fair game for Diamond members.


Diamond benefits by the Hilton hotel brand:

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